Toyota of Orlando
Orlando, FL
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The reason I always come back to Toyota of Orlando is because of the great service I get from Emil Pellino. He nevers treats me as a number but a person. He takes time explaining in detail the work that because of the great service I get from Emil Pellino. He nevers treats me as a number but a person. He takes time explaining in detail the work that has been performed on my car. He always gives me a list of optional services however, never pressures to purchase them. I always recommend to my friends and co-workers deal with Emil Pellino at Toyota of Orlando. More
My dad usually takes my car to get serviced, but this last visit I decided to take my car. James Green greeted me for my complimentary service as soon as I pulled up. Informed me what I would be getting last visit I decided to take my car. James Green greeted me for my complimentary service as soon as I pulled up. Informed me what I would be getting done and they even washed my car. The service was quick and I didn't have to wait long. Mr. Green was great along with the rest of the staff. I will definitely be doing business with Toyota for a long time. More
I took my vehicle for a routine maintenance service today and was serviced by Joe Cabrera. He provided awesome customer service and was extremely professional and diligent. Great job!! and was serviced by Joe Cabrera. He provided awesome customer service and was extremely professional and diligent. Great job!! More
Jose Cabrera showed caring, attentiveness and patience. Also providing some insight as to what services I needed performed. Explained the costs, called back after determining what was needed and how much b Also providing some insight as to what services I needed performed. Explained the costs, called back after determining what was needed and how much before proceeding. And of course called my timely to let me know it was done. More
Michael Borchers greeted me in the service lane, confirmed that he understood what I needed, gave me an accurate quote and had me in a rental car in no time. When I arrived to pick up my vehicle, th confirmed that he understood what I needed, gave me an accurate quote and had me in a rental car in no time. When I arrived to pick up my vehicle, the process only took about 15-20 minutes. I would have preferred to have an Enterprise rental. More
Warm Welcome, Fantastic Customer Service and personal attention(Make you feel like you are V.VIP), Listen to your problems very carefully and patiently and to come with the best solutions. Every need of attention(Make you feel like you are V.VIP), Listen to your problems very carefully and patiently and to come with the best solutions. Every need of the customer including "Shuttle Service" were handled professionally. Let's put it this way : "I DO NOT MIND DRIVING 60 MILES FROM BUSHNELL, FL FOR GREAT DEALERSHIP AND GREAT PEOPLE WHO ARE READY TO HELP YOU ALL THE TIME WITH SMILE". EVEN THOUGH I HAVE FEW DEALERSHIPS MUCH MORE CLOSER THAN YOURS BUT I DO NOT DEAL WITH DEAD PEOPLE....!!! I AM DRIVING TO TOYOTA OF ORLANDO...SORRY...!!! Thanks once again...!!! More
Patrick and the two Mikes were great! We did not have any plans to purchase a vehicle and were just coming to look; however, the entire process was so professional, efficient and without pressure that we lef plans to purchase a vehicle and were just coming to look; however, the entire process was so professional, efficient and without pressure that we left that day with a brand new Prius. If our initial contact with those three staff is any indication of the level of service provided by Toyota or Orlando, we look forward to doing continued business there. By the way, we just love the car. More
I brought my Toyota Camry for service. Their driver drop me off and pick me up from my office. Service is very quick. Agustin Vasquez is very friendly and call me right away when the service is done. He me off and pick me up from my office. Service is very quick. Agustin Vasquez is very friendly and call me right away when the service is done. He did an excellent job. More