Toyota of Orlando

I am very happy with the vehicle that I purchased, I did not expect to make a purchase when I came into the dealership, and nor did I expect to buy a toyota corolla, I was just looking at maybe purchasing a not expect to make a purchase when I came into the dealership, and nor did I expect to buy a toyota corolla, I was just looking at maybe purchasing an LE Toyota Yaris, but I was not sold on the price, so they were able to get me into a better vehicle for the same price I was quoted for the toyota yaris. Mike was my salesman, and cassie was also involved in giving the best possible knowledge and excellent customer service when showing me the vehicles. We looked at several different vehicles and she was very patient with me, and helped me find the right vehicle until I was completely satisfied and happy. Mike worked with me on the numbers, and was very patient as well, and did his best to find the best possible price that I was looking for. My Finance manager was shawn sibley, and I really enjoyed working with him as well, especially because he was my salesman 2 years ago when I was looking at trading in my vehicle, he provided me excellent customer service then, and he provided the same excellent customer service this time around as well. He made everything clear and understandable, and the delivery of the car was excellent, he helped me move all of my personal belongings from my previous vehicle into the new vehicle, and waited patiently until it was finished. I really enjoyed my sales associate experience at toyota of orlando, and I would definitely return again to buy another car as well. Before I had came to the dealership, I had already called in advance and was talking with Dee about coming in and looking at some different vehicles. From the moment I pulled into the parking lot, cassie was already awaiting my arrival and greeted me the moment I stepped out of my car. I would honestly recommend the sales department of this this dealership to anyone interested in purchasing a new or used toyota vehicle. I was very satisafied, and treated like I own a million dollars. More

The staff was professional, courteous and friendly. Montae, Tom Diaz, along with Josh provided excellent customer service. I will be a repeat customer in the future. Montae, Tom Diaz, along with Josh provided excellent customer service. I will be a repeat customer in the future. More

I am a Brit living in Florida, for me aircon is a necessity. I had a budget of $10k and i found a car i liked (not a Toyota) it had aircon, was in good shape and just under my budget. After only necessity. I had a budget of $10k and i found a car i liked (not a Toyota) it had aircon, was in good shape and just under my budget. After only 3 weeks i found out that the aircon did not work and the system is basically non functional. I go back to Toyota of Orlando and am basically told tough, even though everyone i dealt with when purchsing the car told me yes it has aircon and nothign major wrong with it. Speicalists, even their own told me it had been patched up sometime before i bought it. They removed the warranty, on their own doing, to reduce my monthly payment. But was again assured there was nothing major wrong with it. I am left with a car thats virtually unusable for me in Fl in 10 out of 12 months a year and a $1000 bill if i choose to repair. I am tryign to get somewhere with the dealership but i hold out little hope. Spoke to Kyle Carter, he doesnt want to know. Gave me a price to fix it AT FULL PRICE. Why thanks. More

Michael was very professional and helpful. Not only was he courteous, he infused just the right amount of humor to make me feel at ease. he courteous, he infused just the right amount of humor to make me feel at ease. More

Great buying experince. The whole staff was kind. I was able to test drive and make choices easily. The finance personel were considerate of my needs and were able to offer me a great deal. The paper work able to test drive and make choices easily. The finance personel were considerate of my needs and were able to offer me a great deal. The paper work was done in a timely manner and I am driving a much better car then I would have got at another dealer. More

I have dealt with Toyota of Orlando for many years and am now driving my third new car from their dealership. I had the pleasure of dealing with Tom Diaz as my sales specialist, who went above and beyond to now driving my third new car from their dealership. I had the pleasure of dealing with Tom Diaz as my sales specialist, who went above and beyond to exceed my expectations. Tom then sent me over to Finance where Michael Sumner took very good care of me and explained all finances throughly. Michael definitely made the process quick and easy. When it comes to the service department, Emil Pellino is the man to see. He will always do his best to make your experience pleasureable. More

Rafael Hernandez was friendly, fast and efficient. He made the overall service experience pleasant and I will be returning to this location for all future maintenance and repairs. made the overall service experience pleasant and I will be returning to this location for all future maintenance and repairs. More

Everyone at this dealership was amazing and very helpful. I am very happy with the car I selected and the deal they helped work out for me. Myself and my family will definitely give this dealership our busin I am very happy with the car I selected and the deal they helped work out for me. Myself and my family will definitely give this dealership our business for years to come. More

We made the trip down to Toyota of Orlando after calling and speaking with a representative who promised a price of $2000 less than our local (Gainesville) dealership on a new Prius, only to find out that s and speaking with a representative who promised a price of $2000 less than our local (Gainesville) dealership on a new Prius, only to find out that she was not authorized to make the promises that she did. We spoke with several sales persons there who confirmed that she'd rather "stretched" her parameters; they were all very apologetic but said they couldn't honor her promised price. Finally a "sales specialist" named Bud Charania came to the rescue. He not only apologized, but he went to bat for us with his upper management and finally got approved the car we wanted at the price we were looking for. It took some time, but he was persistent and promised he wouldn't let us down...which he didn't. His demeanor was very friendly and helpful although professional. We were so happy with our treatment...that my husband decided to purchase a second Prius the next day! (He decided he wanted one for himself too.) Josh and Shawn both helped with the closing documentation and procedures. They were also very knowledgeable and professional and made getting the paperwork done very easy. We'll recommend Toyota of Orlando to our friends and relatives! More

after stop by at David maus Toyota, we decided to go to after stop by at David maus Toyota, we decided to go to Toyota of Orlando and we didn't regretted. me and my wife had very good experience with sales after stop by at David maus Toyota, we decided to go to Toyota of Orlando and we didn't regretted. me and my wife had very good experience with sales and finance stuff. highly recommended this dealership. More