Toyota of Orlando
Orlando, FL
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My husband and I went to Toyota of Orlando to just look at cars, we were not planning on buying that day. I looked at the Tacoma's, but was interested in an SUV. I ended up looking at the Venza, which is a at cars, we were not planning on buying that day. I looked at the Tacoma's, but was interested in an SUV. I ended up looking at the Venza, which is a cross over. I fell in love! Our product sales man Chris Cardenas, was very knowledgeable, patient, and helpful. We went inside, and began the negotiation process. Alex Malatesta was extremely willing to work with us, and did so to the last request. He never stopped trying to make sure we were comfortable with the price and vehicle. He put up with so much negotiating, and took the time to take care of us, the customers. I really appreciated everything he did for us! After we worked with Alex, we needed to see Josh Cardenas in Financing. Josh was extremely helpful as well with explaining all the numbers, and endless amounts of paper work. Josh was also helpful in putting in my new floor mats, and helped pull off all the stickers from the windows. He also cleaned the windows for me! I honestly am so appreciative for all the hard work of both, especially Alex, because otherwise I wouldn't have a new car :) My husband bought his Tacoma from this dealership in 2005, and his good exp. is what brought us back this time. Now, I've had a wonderful car buying experience, and will certainly return to Toyota of Orlando the next time I need to purchase a car!! Thanks guys, keep up the amazing work :) More
very knowledgeable friendly associates. Great Customer service. I was well taken care of and was very surprised, I was not looking forward to buying a new car just due to the reason of being hassled by sa service. I was well taken care of and was very surprised, I was not looking forward to buying a new car just due to the reason of being hassled by salesmen. I have a entirely different outlook after my experience at Toyota of Orlando and would recommend to all my family and friends. More
When we decided to visit the dealership we had no intention to buy and we were surprised how quickly our feelings about "car dealers" were changed. We felt very comfortable and not pressured into ma intention to buy and we were surprised how quickly our feelings about "car dealers" were changed. We felt very comfortable and not pressured into making a decision to purchase a vehicle "today or the deal is off" attitude. To walk in and walk out with a finalized deal and a new vehicle within a few hours was very impressive. We have raved to our friends about this amazing process. More
This was a great experience from the moment we arrived. The car was demonstrated professionally and courteously and very well by Everett. The paperwork was handled equally well by Juan and Jean. I woul The car was demonstrated professionally and courteously and very well by Everett. The paperwork was handled equally well by Juan and Jean. I would recommend without reservation Toyota of Orlando, Everett, Juan and Jean to anybody thinking about a new car. More
The experience at this dealership was exceptional. Buying a car is a bitter-sweet process but as long as bother parties walk away happy then the experience is good. a car is a bitter-sweet process but as long as bother parties walk away happy then the experience is good. More
I highly recommend Toyota of Orlando: 1. Location (You I highly recommend Toyota of Orlando: 1. Location (You can beat to be just off of I-4) 2. Best Prices in Town (Believe me) 3. Extended Hours of I highly recommend Toyota of Orlando: 1. Location (You can beat to be just off of I-4) 2. Best Prices in Town (Believe me) 3. Extended Hours of Operation (They work when other are sleeping) 4. Short waiting time for Service (I never need to make an appointment anymore) 5. Courtesy from Sales, Service, Food, Cashier, Shuttle (Hard to believe,I know). This is THE BEST TOYOTA DEALER IN ORLANDO! More
I am really impressed with the ease of doing business with all of the Toyota of Orlando staff. My latest adventure started with Drew Ruggiano telling me how great the new Avalon was when I took my 2006 A with all of the Toyota of Orlando staff. My latest adventure started with Drew Ruggiano telling me how great the new Avalon was when I took my 2006 Avalon in for service. When the 2013s arrived in the showroom I took one look and it was love at first sight. Tarik Malik took me for a tour of the car and a test drive. Bud Charania put the order together for me to get the car that I wanted. Josh Cardenas finalized the sale and sent me off in an incredible new Avalon Limited. The car is great and very impressive to see. It is not as "sedate" as the earlier editions, valets comment that "this can't be a Toyota" when they look at the sporty interior. A fine car to drive has now become fun. A big part of buying a vehicle is knowing that I have great service available to keep it in shape. Toyota of Orlando and the dealer/service staff let me know that I can count on them anytime for personalized service (and good coffee). I can't recommend them more highly or more often than I do now. More
We met Dennis outside and he led us into the building to meet with Lindsey. After a brief introduction, we were led to Alex M. to begin discussing the details. Dennis was in and out with us the whole time meet with Lindsey. After a brief introduction, we were led to Alex M. to begin discussing the details. Dennis was in and out with us the whole time making sure we were taken care of. Alex worked and worked to get the deal and he never gave up on making sure we were comfortable with our decisions and ensuring our questions were fully answered. Last, but not least, Jean sealed the deal with the finance paperwork. The whole time, he made sure we had no questions unanswered and no concerns left before we departed the dealership. After transferring everything over from the Dodge to the Tundra, Dennis gave us a thorough run-through to make sure we were completely satisfied, and sent us on our way with our new truck. Great service from great people and I would definitley recommend to anyone! Thanks guys! More
Everyone we worked with was nice, helpful, and professional. We appreciated the experience. This was our 5th car from this particular dealership in 10 years. Wish they could have been more h professional. We appreciated the experience. This was our 5th car from this particular dealership in 10 years. Wish they could have been more helpful with us on our trade-in. Obviously, we love Toyota and the dealership. More