Toyota of Orlando
Orlando, FL
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After going through serious accident the day before going to this dealership; the last thing I wanted to mess with was buying a new car. Being in pain I was just not up for talking to all of those pesky car- to this dealership; the last thing I wanted to mess with was buying a new car. Being in pain I was just not up for talking to all of those pesky car-salesmen. However all the representatives that I mentioned were really great. Tarik Malik came up to me and warmingly asked if there was anything he could help me with. I said that I was just browsing and he left me to my wandering. What was nice is that he did not follow me around or keep asking. That impressed my mom, so when we found a Corolla that I was interested in we went back to him. We took the car for a test-drive and I was sold. That is when Tarik brought us inside to continue the process. He introduced us to Steve Kaplaneris who was the sales representative. Steve was very clear in explaining everything and made the sale very smooth. Once everything was approved and cleared I was brought to Alicia Brown to sign all of the paperwork. She also went out of her way to set up an appointment at the service center for me. Everyone was very professional, yet extremely understanding and compassionate for my situation. I would most definitely recommend this dealership to future car-buyers. Great customer service. Genuine enthusiasm. More
Knowledgeable, courteous, friendly. I would highly recommend THIS team if you are in the market for a car. Brian Carman was a great salesman. Paul Vera and Mo Salah got the numbers where they needed t recommend THIS team if you are in the market for a car. Brian Carman was a great salesman. Paul Vera and Mo Salah got the numbers where they needed to be, and Alicia Brown drove it home with a speedy closing and setup my Bluetooth before I drove off the lot! More
Good experience. I had not considered leasing a vehicle before, a new experience. I needed a small truck and also something that others could ride along, the Toyota Tacoma is perfect. before, a new experience. I needed a small truck and also something that others could ride along, the Toyota Tacoma is perfect. More
Alicia Brown was very helpful throughout the financial process. She was polite, courteous and treated us with respect. She answered all our questions that we had about our car and set our phone up for u process. She was polite, courteous and treated us with respect. She answered all our questions that we had about our car and set our phone up for us. We left with a good feeling and our overall experience with Toyota of Orlando was excellent from the time we drove in and drove out with our new car. Alicia had a big part in making that experience a positive one. More
My husband and I were looking for a new vehicle for and we came with the intentions of "just looking" at a Corolla. Chito Bacani helped us pick out a Corolla and we did test drive it, but out of the corne we came with the intentions of "just looking" at a Corolla. Chito Bacani helped us pick out a Corolla and we did test drive it, but out of the corner of my eye I saw a red Camry. Chito was very helpful and again we went on a test drive and I was thrilled with the car. Next we worked with John Rios who was exceptional he detailing every item about the car and the many options that were offered. He was very patient, considerate, knowledgeable and kind. Even when we needed more clarification, he patiently repeated the information for us to better understand. Finally, we met with Jean La xxxx in Financial. Jean was very organized, precise and worked very well with us. Our whole experience at Toyota of Orlando was exceptional. It is very clean, the staff are extremely friendly and well organized. We traveled 60 miles to this dealer and it was so well worth it. More
Thank you for your wonderful service and help in choosing a Tacoma truck. You people are tops in sales and service. You go way beyond the call of duty to make sure your customer is taken care of... a Tacoma truck. You people are tops in sales and service. You go way beyond the call of duty to make sure your customer is taken care of... More
I was very reluctant to come in. Chris and Alex were very helpful in reassuring me this experience would be different. The whole team made it a great experience. I would highly recommend Toyota of Orlan very helpful in reassuring me this experience would be different. The whole team made it a great experience. I would highly recommend Toyota of Orlando. More
The rating I give is well deserved by the recipient who was extremely courteous, polite and very professional. He was extremely knowledgeable in all the questions I asked of him. The other two young men was extremely courteous, polite and very professional. He was extremely knowledgeable in all the questions I asked of him. The other two young men who assisted me were Leo (can't remember his last name) and Alex Malatesta. They too were extremely knowledgeable in what they do, very professional and not pushing to sell in order to gain something. They were geniune and well experienced in their trade. I believe I have said enough - Job well done gentlemen. Thank you all. More
I want to thank Aundre Robertson for working with myself and my wife to get us the best deal. I also would like to thank Michael Sumner ou Finance Rep for making the transition easy and pleasant. and my wife to get us the best deal. I also would like to thank Michael Sumner ou Finance Rep for making the transition easy and pleasant. More