Toyota of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 2,906 reviews
My husband and I were looking for a new vehicle for and we came with the intentions of "just looking" at a Corolla. Chito Bacani helped us pick out a Corolla and we did test drive it, but out of the corne we came with the intentions of "just looking" at a Corolla. Chito Bacani helped us pick out a Corolla and we did test drive it, but out of the corner of my eye I saw a red Camry. Chito was very helpful and again we went on a test drive and I was thrilled with the car. Next we worked with John Rios who was exceptional he detailing every item about the car and the many options that were offered. He was very patient, considerate, knowledgeable and kind. Even when we needed more clarification, he patiently repeated the information for us to better understand. Finally, we met with Jean La xxxx in Financial. Jean was very organized, precise and worked very well with us. Our whole experience at Toyota of Orlando was exceptional. It is very clean, the staff are extremely friendly and well organized. We traveled 60 miles to this dealer and it was so well worth it. More
Thank you for your wonderful service and help in choosing a Tacoma truck. You people are tops in sales and service. You go way beyond the call of duty to make sure your customer is taken care of... a Tacoma truck. You people are tops in sales and service. You go way beyond the call of duty to make sure your customer is taken care of... More
I was very reluctant to come in. Chris and Alex were very helpful in reassuring me this experience would be different. The whole team made it a great experience. I would highly recommend Toyota of Orlan very helpful in reassuring me this experience would be different. The whole team made it a great experience. I would highly recommend Toyota of Orlando. More
The rating I give is well deserved by the recipient who was extremely courteous, polite and very professional. He was extremely knowledgeable in all the questions I asked of him. The other two young men was extremely courteous, polite and very professional. He was extremely knowledgeable in all the questions I asked of him. The other two young men who assisted me were Leo (can't remember his last name) and Alex Malatesta. They too were extremely knowledgeable in what they do, very professional and not pushing to sell in order to gain something. They were geniune and well experienced in their trade. I believe I have said enough - Job well done gentlemen. Thank you all. More
I want to thank Aundre Robertson for working with myself and my wife to get us the best deal. I also would like to thank Michael Sumner ou Finance Rep for making the transition easy and pleasant. and my wife to get us the best deal. I also would like to thank Michael Sumner ou Finance Rep for making the transition easy and pleasant. More
My husband and I went to Toyota of Orlando to just look at cars, we were not planning on buying that day. I looked at the Tacoma's, but was interested in an SUV. I ended up looking at the Venza, which is a at cars, we were not planning on buying that day. I looked at the Tacoma's, but was interested in an SUV. I ended up looking at the Venza, which is a cross over. I fell in love! Our product sales man Chris Cardenas, was very knowledgeable, patient, and helpful. We went inside, and began the negotiation process. Alex Malatesta was extremely willing to work with us, and did so to the last request. He never stopped trying to make sure we were comfortable with the price and vehicle. He put up with so much negotiating, and took the time to take care of us, the customers. I really appreciated everything he did for us! After we worked with Alex, we needed to see Josh Cardenas in Financing. Josh was extremely helpful as well with explaining all the numbers, and endless amounts of paper work. Josh was also helpful in putting in my new floor mats, and helped pull off all the stickers from the windows. He also cleaned the windows for me! I honestly am so appreciative for all the hard work of both, especially Alex, because otherwise I wouldn't have a new car :) My husband bought his Tacoma from this dealership in 2005, and his good exp. is what brought us back this time. Now, I've had a wonderful car buying experience, and will certainly return to Toyota of Orlando the next time I need to purchase a car!! Thanks guys, keep up the amazing work :) More
very knowledgeable friendly associates. Great Customer service. I was well taken care of and was very surprised, I was not looking forward to buying a new car just due to the reason of being hassled by sa service. I was well taken care of and was very surprised, I was not looking forward to buying a new car just due to the reason of being hassled by salesmen. I have a entirely different outlook after my experience at Toyota of Orlando and would recommend to all my family and friends. More
When we decided to visit the dealership we had no intention to buy and we were surprised how quickly our feelings about "car dealers" were changed. We felt very comfortable and not pressured into ma intention to buy and we were surprised how quickly our feelings about "car dealers" were changed. We felt very comfortable and not pressured into making a decision to purchase a vehicle "today or the deal is off" attitude. To walk in and walk out with a finalized deal and a new vehicle within a few hours was very impressive. We have raved to our friends about this amazing process. More
This was a great experience from the moment we arrived. The car was demonstrated professionally and courteously and very well by Everett. The paperwork was handled equally well by Juan and Jean. I woul The car was demonstrated professionally and courteously and very well by Everett. The paperwork was handled equally well by Juan and Jean. I would recommend without reservation Toyota of Orlando, Everett, Juan and Jean to anybody thinking about a new car. More