Toyota of Orlando
Orlando, FL
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We actually chose to come to this dealership because the sales manager himself took the time to speak with us over the phone and imparted specific info we needed to help us chose a dealership to buy from. H sales manager himself took the time to speak with us over the phone and imparted specific info we needed to help us chose a dealership to buy from. He was forthcoming and held true to his word when we got there. THere were a lot of cars to chose from. In addition, the sales person who was assigned to us was easy to work with and the financial servicer, Michael Sumner, was very friendly and clear in presentation. The entire team was friendly and took their time with us...even in walking out to the new car and explaining features, and setting up some of the features with the radio, etc...I would recommend anyone to this dealership who is interested in a new Toyota car purchase. More
Very nice people very professional. I bought the internet special and was happy with the price so didn't haggle. Although I still had to pay the "dealer prep, admin fee, etc" or whaterver they call it these special and was happy with the price so didn't haggle. Although I still had to pay the "dealer prep, admin fee, etc" or whaterver they call it these days. It took a long time to get out of there and, as usual, they only offered half of what my trade in was valued by Bluebook. That seems to be the standard. But, overall a great experience. More
Everyone at Toyota of Orlando was very nice and helpfull. I did not feel preasured at all. When we were looking at the two cars I had in mind he went over everything and answered all of my questions.Everyone I did not feel preasured at all. When we were looking at the two cars I had in mind he went over everything and answered all of my questions.Everyone through the whole process was great and made sure to answer all of my questions. I would buy here again and recommend my family and friends to come here as well. More
Because of our previous experience at a competing dealership, we were wary about the thought of purchasing from a large dealer ever again. Toyota of Orlando squashed any negative thoughts we had dealership, we were wary about the thought of purchasing from a large dealer ever again. Toyota of Orlando squashed any negative thoughts we had going into the process, and we have now made two additional purchases in the last 12 months. The team of John Rios in sales and Niels Christensen in financing was everything you'd hope for and expect in an established car dealership-- which was the complete opposite of our previous experience from the competition. We didn't feel like we were being swindled or taken advantage of, John's use of the word "family" and his manner of explaining all our options was refreshing and encouraging. To put it plainly, as long as we live in Central Florida, we will continue to shop and recommend the services of Toyota of Orlando. More
This was by far the best dealership we have ever worked with! They were very friendly, hands on with helping us picking our vehicle and we had a deal in a timely manner. It was also a very clean, beauti with! They were very friendly, hands on with helping us picking our vehicle and we had a deal in a timely manner. It was also a very clean, beautiful dealership. I give them 5 STARS and would recommend them to everyone. More
After going through serious accident the day before going to this dealership; the last thing I wanted to mess with was buying a new car. Being in pain I was just not up for talking to all of those pesky car- to this dealership; the last thing I wanted to mess with was buying a new car. Being in pain I was just not up for talking to all of those pesky car-salesmen. However all the representatives that I mentioned were really great. Tarik Malik came up to me and warmingly asked if there was anything he could help me with. I said that I was just browsing and he left me to my wandering. What was nice is that he did not follow me around or keep asking. That impressed my mom, so when we found a Corolla that I was interested in we went back to him. We took the car for a test-drive and I was sold. That is when Tarik brought us inside to continue the process. He introduced us to Steve Kaplaneris who was the sales representative. Steve was very clear in explaining everything and made the sale very smooth. Once everything was approved and cleared I was brought to Alicia Brown to sign all of the paperwork. She also went out of her way to set up an appointment at the service center for me. Everyone was very professional, yet extremely understanding and compassionate for my situation. I would most definitely recommend this dealership to future car-buyers. Great customer service. Genuine enthusiasm. More
Knowledgeable, courteous, friendly. I would highly recommend THIS team if you are in the market for a car. Brian Carman was a great salesman. Paul Vera and Mo Salah got the numbers where they needed t recommend THIS team if you are in the market for a car. Brian Carman was a great salesman. Paul Vera and Mo Salah got the numbers where they needed to be, and Alicia Brown drove it home with a speedy closing and setup my Bluetooth before I drove off the lot! More
Good experience. I had not considered leasing a vehicle before, a new experience. I needed a small truck and also something that others could ride along, the Toyota Tacoma is perfect. before, a new experience. I needed a small truck and also something that others could ride along, the Toyota Tacoma is perfect. More
Alicia Brown was very helpful throughout the financial process. She was polite, courteous and treated us with respect. She answered all our questions that we had about our car and set our phone up for u process. She was polite, courteous and treated us with respect. She answered all our questions that we had about our car and set our phone up for us. We left with a good feeling and our overall experience with Toyota of Orlando was excellent from the time we drove in and drove out with our new car. Alicia had a big part in making that experience a positive one. More