Toyota of Orlando
Orlando, FL
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I was treated as a queen. I enjoyed every moment of my purchase process. I had a better experience there than I did at Infiniti when I bought my SUV purchase process. I had a better experience there than I did at Infiniti when I bought my SUV More
I visited this Toyota dealership looking to purchase the car and the hospitality at this location is exceeding my expectations. From sales to finance departments all people that I dealt with were very frien car and the hospitality at this location is exceeding my expectations. From sales to finance departments all people that I dealt with were very friendly and informative. They told me the information that I needed to know and made the transaction fast and easy. I didn't want to have to go back and forth, so they gave me different financial options and I made my decision based on the one that best suited me. Jean Lacock and Birdie were both straight forward and honest, they both got to the point they both told me everything I needed to know. More
This was my second experience with Toyota of Orlando, I now have two Corolla's. I am very pleased with the dealership & with my Corolla's. I am looking forward to getting another Toyota when the time comes now have two Corolla's. I am very pleased with the dealership & with my Corolla's. I am looking forward to getting another Toyota when the time comes. Big thanks to Toyota of Orlando for a great, hassle free experience! More
Please see Aundre for a new car...he is so patient and courteous...very easy to deal with regardless of financial background...he made it happen! courteous...very easy to deal with regardless of financial background...he made it happen! More
Visited the dealer for service on my 2010 Prius and ended up with a new 2013 Prius V. The services provided by Jean LaCock, Jerry Sun and Everette was exceptional. I'm very satisfied with the decision I made up with a new 2013 Prius V. The services provided by Jean LaCock, Jerry Sun and Everette was exceptional. I'm very satisfied with the decision I made and happy getting the new Prius. I would recommend this dealership for the level of professional service provided. Thanks. More
From the beginning to the end my visit at Toyota I was treated courtesy and professionalism which made my visit an amazing experience Anthony morales took me on a test drive and answer Ll my question ab treated courtesy and professionalism which made my visit an amazing experience Anthony morales took me on a test drive and answer Ll my question about the car. Tom Diaz explain every detail of the pro and cons of the vehicle. He was very detailed in answering all of my question and made sure that understood everything .. He is also very friendly person. The end result was me driving a brand new Camrey More
We first contacted Toyota of Orlando through the Internet. We received a phone call with in an hour of putting our request in. When we arrived at the dealership we where greeted promptly. Jean La xx Internet. We received a phone call with in an hour of putting our request in. When we arrived at the dealership we where greeted promptly. Jean La xxxx and the rest of the staff we had contact with where wonderful and worked efficiently. The process of purchasing our new 4-Runner was seamless. They made the whole process stress free and made us feel comfortable. We will defiantly be recommending Toyota of Orlando and will be back in the future. More
From my husband and I stepped out of the car Montae greeted us with a relaxed, friendly but professional manner and found out the details about the reason for our visit which included questions and sug greeted us with a relaxed, friendly but professional manner and found out the details about the reason for our visit which included questions and suggestions to get us closer to what we were looking for and therefore better linked with the right sales specialist. Then we were taken to Gerry, who was extremely real with us in explaining the details of whatever we chose, defining terms for us and enlightening us of other options - highlighting the plus and minus of them for us to weigh. We made a decision that from his revisitng of the decision more than once, we figured he thought we probably were making an unwise decision in terms of value for money in the long run considering the advantages we had with credit history, etc, etc and was willing to ask us to hold on a little so he can get his partner Bud to attempt shedding some more light on the situation. When Bud came on the scene, he like Gerry was really real about shedding light on the situation. He broke things down even further and funny enough we did not feel like our 'intelligence' was insulted. We got more comfortable with sharing our personal goals with him which we thought got us the guidance we needed in light of our present and future situation with our car - and yes the light shed was received by us after we drilled and drilled Bud to make sure that the knowledge he was imparting (which was a wealth) was what we understood. When we were taken in to see Jean for the paper work, he was very matter-of-fact with the info, courteous and friendly. Fast with the paper work (cause we explained that we were needing to leave soon) yet explaining as he goes and yet still managed not to create an atmosphere of 'rush rush'. He took to time out to follow us out to the car and put the car mats in himself We congratulate their patience with surviving our drilling because we really don't have money or time to waste. Praise the Lord we now have a brand new car! More
Decided to visit the dealership to price trucks. I used the dealership tool to determine the trade in value on my exiting vehicle. Unfortunately I didn't plan on trying to purchase anything as I was really the dealership tool to determine the trade in value on my exiting vehicle. Unfortunately I didn't plan on trying to purchase anything as I was really upside down with existing vehicle. Arrived at the dealership and was met by Manny. He showed me several trucks and was knowledgeable of both Tacoma's & Tundra's and pointed out many important features. After a couple of test drives I fell in love with one of the loaded Tacoma's. Even though I didn't really think there was any hope of getting out of my existing vehicle and into the Tacoma I decided to see where the numbers fell. Met with Alex Vergara next. We went through several pricing scenarios and within in a very short time Alex had me in the new Tacoma and out of my existing upside down loan. I was really surprised as my payment did not increase, my rate went down with no money out of pocket. Exactly as Alex stated would happen. Finally I met with Niels Christensen to finish up the financing. Another excellent experience. Got into Niels office, all the paperwork was ready. Neils explained the process, we got through the signatures in just a few short minutes. Its nice when you're not waiting around for paperwork. All in all, Toyota of Orlando was an excellent experience. I was pleasantly surprised how comfortable everyone made me feel. There was never any pressure, no ridiculous sales pitches, nothing to make a buyer feel defensive. I will go back to Toyota of Orlando for my next vehicle. More
Purchasing an auto from Orlando Toyota was effortless,due to the timely negotiating with Gerry Polinsky. The finance expert Michael Sumner was knowledgable. He walks you through from the paperwork to the a to the timely negotiating with Gerry Polinsky. The finance expert Michael Sumner was knowledgable. He walks you through from the paperwork to the auto's apps without a miss. Dealing with these employees was a pleasant endeavor, that I have shared with friends and family. Thank you Toyota. More