
Toyota of Orlando
Orlando, FL
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2015 camry xse Well here I am again trading my camry This is my number eight with Toyota of Orlando and like always fast and easy Thank you Mr James Lyle , Albert Well here I am again trading my camry This is my number eight with Toyota of Orlando and like always fast and easy Thank you Mr James Lyle , Alberto Granadillo for taking care of my . As for John Rios straight forward as always and fast More
Great job and excellent service I had a wonderful time at Toyota Orlando. John LaCock was a fantastic assistant. The salesman, Walter Porro, was great. He did a great job. I had a wonderful time at Toyota Orlando. John LaCock was a fantastic assistant. The salesman, Walter Porro, was great. He did a great job. More
Sold the car while I was waiting to sign the contract Came in to test drive a 2012 Toyota Tundra, loved it and was there most of the day. I spent over 4 hours at the dealership working out the numbers an Came in to test drive a 2012 Toyota Tundra, loved it and was there most of the day. I spent over 4 hours at the dealership working out the numbers and when we finally agreed on a price/payments/interest rate, I initialed the deal, said i would take the car home that day and was told it would only be a few minutes until they returned with the contract, I was pretty excited. My sales rep came back about 15 minutes later and stated that while I was working on the deal for the car, they let someone else test drive it and some sort of damage was done to the truck and they couldn't sell it to me today, I would have to come back in the morning after they repaired it. This was not the first car I had purchased and thought it was odd that they didn't want me to sign anything to lock me in so I asked what was wrong with it, to which I was told "we don't know" and once you leave, we'll find out and text you. I left the dealership and within 5 minutes of leaving, I received a text saying and I quote "Hey it sold that's why I couldn't sell it , sorry". That was it? I couldn't believe it, 4+ hours waiting on them mostly to find out that someone else offered them more money so they sold it to them without any regard for the fact that we agreed on a deal or that I had spent most of the day there waiting on them to make it happen. Turns out that Toyota of Orlando only cares about making money and not how they treat the customer. I read other reviews online and this seems to be the way they do business. They pit the employees against each other to get the most money out of the vehicle which not only screws the customers but the employees as well. My sales guy spent half a day with me and then lost the sale because they were double dealing and only cared about the bottom line, MONEY. This is not the place I want to give my hard earned money. I will never return to this store again and I purchase a new vehicle at RC Hill Mitsubishi in Deland and got a great deal and was treated like a king. Almost glad it turned out the way it did. In my opinion, Toyota of Orlando is unethical, devious and dishonest, they even lied to me to get me out of the store before telling me they sold it to someone else so I wouldn't make a scene. How pathetic. And by the way, those people on the commercial, the man and the woman are actors. They have nothing to do with the car store except to get paid to do the commercials. Even the dog is an actor! STAY AWAY FROM TOYOTA OF ORLANDO!!! More
Great dealership and experience the staff was really exceptional, from the salesmen to the finance Department, Alex Laurore that started with me was the best ever (great professional the staff was really exceptional, from the salesmen to the finance Department, Alex Laurore that started with me was the best ever (great professional), Fred Robinson really good at was he is doing, Jean Le xxxx, everyone was great. I had a good deal, quick service and nice environment. My first new car. It's recommended. Thanks Toyota of Orlando. More
Great service and not pushy dealer! We had a great time at Toyota Orlando, looking at cars with Mike Decasta who is very pleasant and Paul V. Who was also pleasant and patient, worked ve We had a great time at Toyota Orlando, looking at cars with Mike Decasta who is very pleasant and Paul V. Who was also pleasant and patient, worked very hard to make the deal with James. Jean LaCock closed the deal he was very detailed and explained everything, he also put my rugs in my car and took time to hook up my car to phone Bluetooth. He was attentive to us and friendly! More
Great service and excellent attention From the moment we arrived there was someone ready to answer our questions. After showing us the 2015 Corollas available we were directed by Carlos to From the moment we arrived there was someone ready to answer our questions. After showing us the 2015 Corollas available we were directed by Carlos to a sales specialist, Tom Diaz, who explained to us with great detail the options we had to buy the car we wanted. Once we selected a method, we were introduced to Alberto Granadillo who very expeditiously completed the required paperwork. This was done in a very efficient manner and we were very pleased with the whole process. More
Thanks for you amazing job I'm liliana rojas i truly recommend this dealer and their associates my experience was great i was able to get my new car in few hours with the except I'm liliana rojas i truly recommend this dealer and their associates my experience was great i was able to get my new car in few hours with the exceptional help of Antonio Cruz my sales specialist and Jorge Baez my financial specialist. I receive all information i needed in other to make a good decision and i'm really happy with my new car thank you very much. More
Servicio exceptional Un servicio de primera. Ya he comprado dos carros con Toyota Orlando y me atendio un empleado de primera Marcos quien ha sido quien ha llenado nuest Un servicio de primera. Ya he comprado dos carros con Toyota Orlando y me atendio un empleado de primera Marcos quien ha sido quien ha llenado nuestras expectativas al maximo buscandonos lo mejor y realmente con el mejor servicio.es el mejor tiene A+.No puede puede quedar Patric con un servicio de primera desde que llegamos el nos recibio con una sonrisa y siempre estuvo pendiente a nosotros y Gorge con un profecionalismo explicandonos todos los documentos y aclarando nuestras dudas por eso siempre seran nuestro Dealer Toyota Gracias!!!! More
Excellent service. This was my family's second excellent experience with this dealership. Jean LaCock, Tom Diaz and, forgive my poor memory… I think the third gentleman This was my family's second excellent experience with this dealership. Jean LaCock, Tom Diaz and, forgive my poor memory… I think the third gentleman working with us was Alton - were all very friendly, eager to help and go an extra mile to explain everything to us. Do, however, budget extra time - their process is rather slow. More
"Trully exceptional" Very friendly and professional people do deal with. Aundre Robertson...You are AMAIZING :) and so is Jorge Baez. Aundre Robertson went the extra mile Very friendly and professional people do deal with. Aundre Robertson...You are AMAIZING :) and so is Jorge Baez. Aundre Robertson went the extra mile to make sure that we where happy and satisfied. Thank you all who make my dream come true. More