Toyota of Orlando

The experience was a great one Luis Beltrie was exceptional kind and very helpful in making my experience of buying a car a great experience he went above and beyond his duty to mak Luis Beltrie was exceptional kind and very helpful in making my experience of buying a car a great experience he went above and beyond his duty to make sure we were happy with deal we received in purchasing a car he made a nervous experience a calm and happy experience I will definitely refer friends to that dealership More

knowledgeable salesperson!!!! I just want to said that I had the two most friendly, knowledgeable, and professional salesperson that I had ever work with. If anyone need to buy an I just want to said that I had the two most friendly, knowledgeable, and professional salesperson that I had ever work with. If anyone need to buy any Toyota car then please go to the Toyota of Orlando by the Millenia Mall because they have the selections and asked for Hector Colon and Nick Caruoso and they will make sure to take of you with your needs. I will definitely go back here again and purchased my car for my high school boy and I want these people to help me again. More

Smooth and easy transaction! Just want to say thanks to Antonio Cruz salesman and Jorge Baez finance guy for putting the extra mile and be diligent on my deal. You're the type of Just want to say thanks to Antonio Cruz salesman and Jorge Baez finance guy for putting the extra mile and be diligent on my deal. You're the type of people that every Dealership needs to be successful. More

HORRIBLE, WORST EVER, NEVER BEEN TREATED SO POORLY These people gave me the run around from day one! I was told it would take DAYS to get my approval from the bank that they choose for me, I thought th These people gave me the run around from day one! I was told it would take DAYS to get my approval from the bank that they choose for me, I thought that was odd, but went along. Next, they wanted to give me almost nothing for my trade (1500 less than book value) and no military discount even though I'm an ARMY wife because, my husband wasn't in the building with me when I came to sign! He then proceeds to go on a long speech about how hard he has worked on my deal and how I have to understand how much work the dealership has done for me..??? Excuse me?? YOUR SELLING ME A CAR!! ITS NOT A FAVOR! Then on the day I was to come in for the final deal, I was told, the deal was done, I just needed to bring the trade and down payment. I made the man aware that my husband was coming back from his ARMY base with the trade and would have to drive straight through the night to get home in time to get the deal done. They assured me it would be worth the trouble. Well, I get there on Saturday, they then tell me, they JUST submitted my info to the bank and I will have a 3 hour minimum wait! I also should mention, I live an hour away! I was told to go home and they would call me that day and get the car delivered to me. So, I go home and wait. I get no call after four hours, so I call them. This back and forth goes on all day and finally ends with the guy never contacting me again! No call end of day Saturday, no call all day Sunday! I called the bank and they say I was approved that afternoon on Saturday! I think the kicker to all this is on Sunday, I get a follow up call from one of the front desk girls and I relay all this to her, she gets upset and tells me she will get on this right away, still NO ONE calls me! THEN Monday, I speak with their customer service MANAGER tell her the whole tale. She assures me she is VERY upset and will get a hold of this sales man at home, work out this issue right away and get back to me within 2 hours, that was at 10 am YESTERDAY! I am disgusted with these people, how do they stay in business treating people this way? I hope nobody ever has to be treated the way I was by them. It was a horrible deflating and embarrassing experience I would NEVER recommend them to anyone. I'm in management at a huge company and have told anyone who would listed never to go there. I plan on posting on all military forums I belong to as well. Shame on these people. More

great experience To customer service I received from Tom Diaz was fantasic he was very prompt and very attentive of my needs. Made sure all paper work was done correct To customer service I received from Tom Diaz was fantasic he was very prompt and very attentive of my needs. Made sure all paper work was done correctly to avoid any problems or me having to come back to redo anything. I went there to purchase only 1 car and came out buying 2 great job Tom Diaz More

Awesome Experience! This was our second purchase. Both times we dealt with Tom Diaz.He made our experience great both times.We bought a car right out of the showroom and This was our second purchase. Both times we dealt with Tom Diaz.He made our experience great both times.We bought a car right out of the showroom and it was everything we wanted. Tom made sure that everything went smoothly and we could not be any happier! We used to deal with another Toyota dealer,but they could not make happen what Tom Diaz and Toyota of Orlando could and did. We plan on doing all our business there and with Tom Diaz! More

Nice Experience This was my second visit to Toyota of Orlando service, both times I dealt with Gus Vazquez, he was extremely pleasant, professional and to the point. This was my second visit to Toyota of Orlando service, both times I dealt with Gus Vazquez, he was extremely pleasant, professional and to the point. I would strongly recommend this dealership. More

Always good service and clear explanation of work done. We have been working with Eddie Fernandez for over a year now. He appreciates our loyalty in returning to him for our service and we appreciate the a We have been working with Eddie Fernandez for over a year now. He appreciates our loyalty in returning to him for our service and we appreciate the attention and loyalty that he returns to us. More

Loyal Customer My husband and I diligently continue to have our family's vehicles serviced at Toyota Of Orlando because we feel that we are in Good Hands. We have be My husband and I diligently continue to have our family's vehicles serviced at Toyota Of Orlando because we feel that we are in Good Hands. We have been dealing with Mr. Emil Pellino for a number of years and find him to be Honest, Trustworthy and Very Knowledgeable. He is always quick to alert us whenever they have Service Specials. We also love the hospitable environment . The Waiting Area is relaxing, cozy, and comfy. The Cafe was another smart idea. We love the overall experience. More

In at 11a out at 1p and to work at 3p! Today was my second time coming to Toyota of Orlando. The first time I was just looking around, and Evert showed me everything I needed to know to mak Today was my second time coming to Toyota of Orlando. The first time I was just looking around, and Evert showed me everything I needed to know to make a decision. Now equipped with this new found knowledge. I research a little more for about a week or so. When I return I request Evert, and its like I never left! I told him I was on a time schedule and I knew what I came to do. He followed all the steps that he needed to , and I was quickly introduced to Luis. Luis too knew that I was on a time schedule and I didn't have time to haggle and go back and forth. He went over all my options and outlined the best options for me considering the situation I was in. When all was said and done with Luis I was ushered over to Angel. Angel was speedy, thorough, and professional he even connected by Bluetooth for me! This was an all around great experience with these guys I would recommend the team to anyone and everyone I know! More