Toyota of Orlando

I decided to give Toyota another chance, and what a mistake that turned out to be! My wife and I drove all the way from Cocoa Beach to check out both the Lexus GX 550 and the Land Cruiser, as she needs mistake that turned out to be! My wife and I drove all the way from Cocoa Beach to check out both the Lexus GX 550 and the Land Cruiser, as she needs more space since her Porsche Macan is simply too small for our family. After a wonderful experience at Lexus of Orlando, we thought we’d take a short drive to visit a Toyota dealership, which was our second option for a new vehicle. Unfortunately, the experience was disappointing. The salesperson I encountered was unprofessional and dismissive, making comments like: “You know that’s the most expensive car we have,” and “We can show you the interior, but only if you’re ready to sit down and discuss numbers.” When I asked to see the vehicle, he said, “I can’t get the keys; you can only see the interior through the window.” He even suggested I check out a 4Runner instead. This felt like a blatant disregard for my family and our needs. This is the second time I've encountered such poor customer service at a Toyota dealership, and it makes me wonder if this is a systemic issue. As a result, my decision is clear: I will be taking my business to Lexus. I’ll also look into whether the dealerships are owned by the same company before spending any money. More

This dealer sells Sienna's with a $3000 markup on MSRP. Central Florida Toyota doesn't. A lot of other Toyota dealers don't mark up either. I would go online to Toyota and use the Toyota smartpath tool. Central Florida Toyota doesn't. A lot of other Toyota dealers don't mark up either. I would go online to Toyota and use the Toyota smartpath tool. It's on Toyota.com shopping tools. This way, you can buy all online along with knowing what your payments are. Toyota of Orlando do not offer smartpath purchases. Slimey dealership. Avoid and go elsewhere. Shop online using smartpath. You will probably get a better deal. More

really today after 6 years buying cars here. .. today I was disappointed because I bought a 2023 tundra... it turned out bad I almost killed myself and my family because this car stalled without .. today I was disappointed because I bought a 2023 tundra... it turned out bad I almost killed myself and my family because this car stalled without sense... I took it to the shop for 2 months and It was still bad... I decided to change it because I didn't feel safe... and these people told me that there are no guarantees for what would bless it in Karmax when these TUNDRAS 2023 CAME WRONG FROM THE FACTORY... TODAY I WAS DISAPPOINTED BY HOW LITTLE THEY APPRECIATED MY CAR AND MY BUSINESS WITH THEM BECAUSE IF SOMETHING HAD HAPPENED TO ME, SURELY THINGS WOULD BE DIFFERENT...realmente hoy despues de 6 años comprando carros aqui ... hoy me desilusione porque compre una tundra del 2023 .. que salio mala casi me mato con mi familia porque este carro se paro sin sentido ... la lleve al taller duro 2 meses y siguio mal.. decidi cambiarla porque no me sentia seguro.. y esta gente me dijo que no hay garantías para eso que la bendiera en karmax cuando estas TUNDRAS 2023 SALIERON MAL DE FABRICA... HOY ME DESILUONE DE LO POCO QUE APRECIARON MI CARRO Y MI NEGOCIO CON ELLOS PORQUE SI ME HUBIERA PASADO ALGO SEGURAMENTE LAS COSAS FUERAN DIFERENTES. 🤷 espero a nadie le pase lo que me paso a mi More

Terrible attitude, uncooperative, , lead me to buy a different brand of vehicle. Had the car I want choice to be difficult. different brand of vehicle. Had the car I want choice to be difficult. More

Arrogant and rude! ! He shouldn't deal with people. You're in the wrong job, Antônio. ! He shouldn't deal with people. You're in the wrong job, Antônio. More

Did not want business from people living outside Florida. Where not helpful in anyway. Why are they on cars.com that reaches people from all over? Where not helpful in anyway. Why are they on cars.com that reaches people from all over? More

I called Toyota of Orlando and said I was interested in a certain 4Runner they were advertising on their lot, and that if the price was right, I would be happy to head straight over with a check. They lite certain 4Runner they were advertising on their lot, and that if the price was right, I would be happy to head straight over with a check. They literally hung up on the deal refusing to tell me what they wanted for the car. More

Came in with credit approval. Test drove a vehicle. They would not negotiate the price or talk to me about the vehicle until they ran my credit even though I was pre-approved. Too Test drove a vehicle. They would not negotiate the price or talk to me about the vehicle until they ran my credit even though I was pre-approved. Took my car keys and my credit card kept me at the dealer for over 3 hours trying to work a deal. Ram me through two finance managers and a sales person. Warning, I've dealt with the dealership in the past and had nothing but favorable things to say about them. Obviously things have changed at Toyota of Orlando. More

I want retract my previous post, and after speaking with Cynthia Wagner, I have accepted it was perhaps a miscommunication between parties, thank you Cynthia for the explanation. I wish your dealership cont Cynthia Wagner, I have accepted it was perhaps a miscommunication between parties, thank you Cynthia for the explanation. I wish your dealership continuing success and look forward to continuing our relationship. More