Toyota of Orlando
Orlando, FL
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Terrible attitude, uncooperative, , lead me to buy a different brand of vehicle. Had the car I want choice to be difficult. different brand of vehicle. Had the car I want choice to be difficult. More
Did not want business from people living outside Florida. Where not helpful in anyway. Why are they on cars.com that reaches people from all over? Where not helpful in anyway. Why are they on cars.com that reaches people from all over? More
I called Toyota of Orlando and said I was interested in a certain 4Runner they were advertising on their lot, and that if the price was right, I would be happy to head straight over with a check. They lite certain 4Runner they were advertising on their lot, and that if the price was right, I would be happy to head straight over with a check. They literally hung up on the deal refusing to tell me what they wanted for the car. More
Came in with credit approval. Test drove a vehicle. They would not negotiate the price or talk to me about the vehicle until they ran my credit even though I was pre-approved. Too Test drove a vehicle. They would not negotiate the price or talk to me about the vehicle until they ran my credit even though I was pre-approved. Took my car keys and my credit card kept me at the dealer for over 3 hours trying to work a deal. Ram me through two finance managers and a sales person. Warning, I've dealt with the dealership in the past and had nothing but favorable things to say about them. Obviously things have changed at Toyota of Orlando. More
I want retract my previous post, and after speaking with Cynthia Wagner, I have accepted it was perhaps a miscommunication between parties, thank you Cynthia for the explanation. I wish your dealership cont Cynthia Wagner, I have accepted it was perhaps a miscommunication between parties, thank you Cynthia for the explanation. I wish your dealership continuing success and look forward to continuing our relationship. More
If you are looking for a new Toyota, please DO NOT GO to Toyota of Orlando, especially if you are Spanish or black, or a minority, and you’re buying a car upfront. I was told I had to undergo a”background” Toyota of Orlando, especially if you are Spanish or black, or a minority, and you’re buying a car upfront. I was told I had to undergo a”background” check to make sure I wasn’t a wanted criminal or terrorist, but what it turned out to be was a loan application which I had to undergo although I stated from the beginning I was buying in cash. On top of this, during the test drive, the salesman drove me to the bank, he drove me. I was upset, but wanted to finish this transaction. It was embarrassing, and it seemed the finance manager could not wrap his head around the fact a Latino man could walk into a dealership and buy a car outright, and had to pull this sleazy move in order to confirm who I was. On a positive note, the service and parts department are standout professionals. I will be making a complaint to both the Florida Attorney General’s Office and the CFPB, since I believe I was profiled according to my race in order to prevent fraud, not as someone who worked the last 42 years of their life, and is disabled Veteran who can actually walk into a dealership. I will also be consulting an attorney. More
Ricardo,Jorge,and Savannah were awesome in helping to find my husband his forever Toyota truck. He absolutely loves it. The process was easy and they walked us through each step. Answered all our questio find my husband his forever Toyota truck. He absolutely loves it. The process was easy and they walked us through each step. Answered all our questions and kept in touch with us while our truck was being transported. Thanks again to all of you. The wait was worth it. More