Toyota of Orlando

would not take a photo under hood to save me a long drive sales team refused to take a photo of the engine bay, stated that 'we do not do that'. I called from out of state, explained that I need to check pote sales team refused to take a photo of the engine bay, stated that 'we do not do that'. I called from out of state, explained that I need to check potential for installed engine package before I make the trip. How long does it take to capture and send a photo - very poor customer service from used sales. More

Just bought a Toyota highlander the employees were amazing they worked very hard and they gave excellent customer service thank you for all your help Patrick Chris and Cesar I really appreciate everyt amazing they worked very hard and they gave excellent customer service thank you for all your help Patrick Chris and Cesar I really appreciate everything you did for us. More

I had a great experience buying my new Toyota RAV 4. I love the car, and Juanil, Scotty and Roxanne were wonderful to work with! love the car, and Juanil, Scotty and Roxanne were wonderful to work with! More

Toyota of Olando service department has really poor customer service skills. They will have a personal conversation in front of you not caring as to how long you have been waiting! customer service skills. They will have a personal conversation in front of you not caring as to how long you have been waiting! More

Everyone we talked to was very nice and family oriented. It was easy and fast negotiation which we truly liked it about.Thank you so much! It was easy and fast negotiation which we truly liked it about.Thank you so much! More

Hello do to my experience in the service area is very poor do to first time there for oil change my tundra was scratch on hood and grill and never informed. Second time 1/29 went there fire tire rotation poor do to first time there for oil change my tundra was scratch on hood and grill and never informed. Second time 1/29 went there fire tire rotation and oil change . After they finish they took my car to body shop with no need they took the wrong car wow ok then got home and tire rotation were never done . That very wrong. Not even a call from Toyota of Orlando not professional. Team something is wrong. More

Felix and Charles and sanquiz did a fabulous job on my new car I love it so much. Toyota you rock. Thank you again for everything new car I love it so much. Toyota you rock. Thank you again for everything More

Terrific and painless experience, pleasantly impressed with every stage of the transaction. Our time was well spent, from our initial entrance on to the lot till driving off in our new car with every stage of the transaction. Our time was well spent, from our initial entrance on to the lot till driving off in our new car More

Sales staff all get 5 stars.Praise God there is a staff that were Christian's makes buy a car a fun fact.The whole staff gets 5 stars Love it . that were Christian's makes buy a car a fun fact.The whole staff gets 5 stars Love it . More

Service Manager isn't customer oriented and very rude I'm a loyal Toyota of Orlando customer for more than 10 years, since they are in the Colonial Dr and all my cars were serviced there. But Yesterday, 1 I'm a loyal Toyota of Orlando customer for more than 10 years, since they are in the Colonial Dr and all my cars were serviced there. But Yesterday, 12/09/2019 I visited twice the dealer to bring service to two of my cars. Also, "Gus" always bring me an outstanding service, always. But Yesterday, when I was walking with "Gus" to pay the invoice, two ladies stop him close to the registers, to ask him for something about the service of her car. In this moment I toke the papers from him to pay the invoice. At this moment the Service Manager, Pellino I think was his name, told "Gus" rudely and unprofessionally way that he should never give the papers to a client to pay, making me feel like a common thief. His comments to Gus about the papers made me feel offended. I think this person should not work in any service area, due to his lack of tact with people. I would recommend anyone to work with service officers and avoid meeting this Manager. More