Toyota of Orlando

I am very pleased with the experience. I went for a maintenance service and I ended up getting an upgrade. Ms. Pamela Hills, Andrea Mr. Rosa and Mr. Jean Lacock gave good advise and accommodate to my n maintenance service and I ended up getting an upgrade. Ms. Pamela Hills, Andrea Mr. Rosa and Mr. Jean Lacock gave good advise and accommodate to my needs and budget. More

Awful experience, floor sales men seems to have no interested in working with me. Then treated me like I was stupid. I will never do business with them again. interested in working with me. Then treated me like I was stupid. I will never do business with them again. More

I will never purchase a vehicle again from this dealership, paid 5000.00 down on a used Toyota Corolla with what I thought had an approved bank loan, only to find out almost two weeks later, my da dealership, paid 5000.00 down on a used Toyota Corolla with what I thought had an approved bank loan, only to find out almost two weeks later, my daughter needed a co-signer which was never asked for during the signing of the contract, I made it very clear to Raul and Donte before purchasing of the vehicle that I will not be co-signing so my daughter can establish her credit which was agreed upon; however we have been harassed every since, We were LIED to during entire sale. What dealership allows you to leave a car lot without a co-signer if needed. Instead of them taking accountability for their mistake, We were accused by Kyle of presenting false information to the finance personnel, which was very untrue, Raul only LIED to get my daughter’s down payment of 5000.00 dollars, allowing her to drive the car off the lot, to later harass us about a co-signer or pay the car off, we have since asked for the return of the down payment and to return the vehicle to their lot. What I thought was a good first time buyer experience for my daughter only turned out to be a nightmare and bad business... More

Sexist management At Toyota of Orlando you can expect sexism, to be patronized, and to have your potential trade-in treated with zero respect. I was first helped by Aun At Toyota of Orlando you can expect sexism, to be patronized, and to have your potential trade-in treated with zero respect. I was first helped by Aundre and I test drove a 2019 Toyota Corolla with him. He was actually really decent and respectful. I liked the car. The mileage was low and the price was great. When we went inside, my family and I sat down to talk numbers and he brought over a manager named "Scotty" (Scott). Scotty glanced down at the papers that had been filled out about my current place of employment and began quizzing me about my own field. I'm a scientist and a woman in her thirties. My family and I felt uncomfortable and it was obvious to all of us that he didn't believe I'm capable of doing what I do for a living. I'm not sure whether he immediately formed this opinion upon seeing me just because I'm a woman or because I look younger than my age, but it was incredibly demeaning for my intellect to be sized up while I was trying to inquire about purchasing a vehicle. When we got into talking about numbers, Scotty then proceeded to tell me that I couldn't possibly have the rate I had, in fact, been approved for by my financial institution. We finally decided to leave and discuss things "over lunch." I really just wanted to get out of there and continue searching elsewhere. When I went back to my car, I discovered the arm rest on the driver's side door had been broken and it hadn't been damaged at all, until I gave the keys to Toyota of Orlando to go inspect my potential trade-in. Do yourself a favor and go elsewhere. Toyota is a great brand, but this dealership is a cesspool. Needless to say, I purchased a vehicle at a different dealership and I'm very happy that I did. More

Very professional. Salesman knowledgeable, friendly. Sales manager helpful working with numbers. Very clean neat building.ample parking. Location was easily assible off interstate. Clean new vehicle w Sales manager helpful working with numbers. Very clean neat building.ample parking. Location was easily assible off interstate. Clean new vehicle well More

JASON MARTINEZ - ASST MANAGER IS THE GREATEST!!!!! I HIGHLY RECOMMEND this DEALERSHIP! My EXPERIENCE with JASON MARTINEZ , the ASST MANAGER was nothing but 10 PLUS STAR REVIEW! Mr. Martinez went above I HIGHLY RECOMMEND this DEALERSHIP! My EXPERIENCE with JASON MARTINEZ , the ASST MANAGER was nothing but 10 PLUS STAR REVIEW! Mr. Martinez went above and beyond his duty. I am so appreciative of him. I do not live in orlando, I live 12 hours away, I would definitely make a trip back. Mr. Jason Martinez has a GRAMMY in CUSTOMER SERVICE and APPRECIATES his CUSTOMERS. THANK YOU MR. JASON MARTINEZ. You are Appreciated! More

I am a return customer.This Saturday purchased a Highlander limited .I worked with Vern and manager Vernon.I had a wonderful experience .Honest upfront and good sense of humor.Suggest Do your homew Highlander limited .I worked with Vern and manager Vernon.I had a wonderful experience .Honest upfront and good sense of humor.Suggest Do your homework Both sales personal were awesome really outstanding .Hahah. He thought I was rough hahahah we had lots of laughs .Awesome More

Run like the plague. Unfortunately, I need to change my review. My first experience here was really good, but the second one was basically a nightmare. I don't want to Unfortunately, I need to change my review. My first experience here was really good, but the second one was basically a nightmare. I don't want to say that I got scammed, but it is basically how I feel about it. I bought a 2017 Corolla with them, with Andre Molinari, real good experience and guidance, one year later I went to get a deal on the car, and buy a new. At the time, my Corolla was financed, and the guy who took care of me at this time, his name is Ricky something, he convinced me to change to a Lease. My fault here is ignorance. I was not used to leasing, and end up being the worst deal I ever did. I changed a financed car for a leased car for the SAME MONTHLY INSTALLMENT. To make things worse, they lost my car key, and I need to wait for three hours while they looked for it (they didn't find it), so I needed to go there again so they could cut a new one. Just go somewhere else. If you really want a Toyota so bad, try Autonation in Winter Park, which is where I'm taking my Corolla for service More

They treated me and my wife Terrible. We were just looking to get a vehicle to better suit my needs do to my disability. We were actually told by Vernor who is supposedly a sales specialist that they looking to get a vehicle to better suit my needs do to my disability. We were actually told by Vernor who is supposedly a sales specialist that they will not sell us anything. Then I asked to speak with a manager but Kyle refused to talk to us. Kyle and Vernor were just laughing saying that we were just wasting our time. Snice they are not going to sell us anything. More

Love this place🖤 the experience was great! I came to have my 2005 Toyota Sienna checked while I waited I decided to check out newer vehicles . The customer service received was fantastic they had a grea have my 2005 Toyota Sienna checked while I waited I decided to check out newer vehicles . The customer service received was fantastic they had a great variety of vehicles I could choose from . When I received the diagnostic report for my van it cost more to fix then it was worth. I needed a safe and reliable vehicle for my family and thanks to Toyota of Orlando I was able to choose an certified used Rav 4 for a reasonable price and monthly payments that that I could afford . God bless everyone who took the time to help me and answer all my questions .Thank you😃 More