Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,249 Reviews of Toyota of North Austin - Service Center
Sort by
December 13, 2018
Efficient and fabulous customer care! This was my first experience with Maund service and I was pleasantly surprised at how painless the process was. Everyone was very friendly and knowled This was my first experience with Maund service and I was pleasantly surprised at how painless the process was. Everyone was very friendly and knowledgeable, and my car was serviced quickly and returned clean! More
by KATX
Employees Worked With
Cooper
November 01, 2018
I will always buy my cars at Charles Maund Toyota I love this dealership. Just had my 5000 mile check which was free with my new purchase of my Rav4. The surprise was they vacuumed and washed my car I love this dealership. Just had my 5000 mile check which was free with my new purchase of my Rav4. The surprise was they vacuumed and washed my car. This may be the only honest dealership I've ever dealt with. I ?? my Rav4 More
by Baconator
Employees Worked With
Louis Rangel
October 29, 2018
Good old fashion service The service was great my advisor communicated with me the whole time my 2015 Camry was in the shop. He told me that he would have my car taken care of The service was great my advisor communicated with me the whole time my 2015 Camry was in the shop. He told me that he would have my car taken care of and back to me the same day and he kept his word and my car runs great! More
by My2015Camry!!!
Employees Worked With
Will Manilla
October 27, 2018
The best service ever Mr. Jerry advisor Very good The best service customer service and jerry is really nice Great service The water in my car and everything look good and Jerry He made sure the The best service customer service and jerry is really nice Great service The water in my car and everything look good and Jerry He made sure the card is good and he give me the best service I would give them 20* More
by sousou.moody@hotmail.com
Employees Worked With
Jerry hernandez
October 26, 2018
Not pushy. Quick service. Friendly folks who didn’t try to sell me anything. I will be back for my Toyota needs. Jeremy was friendly and knowledgeable. Thanks yall Friendly folks who didn’t try to sell me anything. I will be back for my Toyota needs. Jeremy was friendly and knowledgeable. Thanks yall More
by Haydencrider
Employees Worked With
Jeremy
October 24, 2018
Oil Change ANGEL was my service advisor. Angel was extremely nice, Great Smile. Angel made my visit at Toyota fast, smooth! From now on I will always ask for ANG ANGEL was my service advisor. Angel was extremely nice, Great Smile. Angel made my visit at Toyota fast, smooth! From now on I will always ask for ANGEL! Thank you TOYOTA for hiring exceptional people! More
by kali@3600
Employees Worked With
ANGEL SERVICE DEPARTMENT
October 22, 2018
Friendly staff. Great service! The entire staff here is always very friendly and the service was super quick. I will continue to go to this location for future services. The entire staff here is always very friendly and the service was super quick. I will continue to go to this location for future services. More
by Kballen3
Employees Worked With
Phillip Rodriquez
October 20, 2018
Great, as always I only come to Charles Maund to have my cars serviced. The online appointment process is easy, the dealership gives you a reminder of the appointment I only come to Charles Maund to have my cars serviced. The online appointment process is easy, the dealership gives you a reminder of the appointment a few days in advance, the service wait is short (at least it always has been for me with J. Hernandez), and they are understanding even if you arrive about 5 minutes late as I did this rainy morning. More
by Dickerson
Employees Worked With
Jerry Hernandez
October 16, 2018
10,000 mile service great work as per usual! they even noticed and repaired a small hole in my windshield. I’ll add that (initially) I had to reschedule my appointment, a great work as per usual! they even noticed and repaired a small hole in my windshield. I’ll add that (initially) I had to reschedule my appointment, and they let me choose another drop off date and time which was nice, thanks! More
by Austin512
Employees Worked With
Lance Culpepper
October 16, 2018
15,000 mile service Excellent service from start to finish. Everyone involved was friendly and willing to help. Made an appointment prior and left my car. As busy as they Excellent service from start to finish. Everyone involved was friendly and willing to help. Made an appointment prior and left my car. As busy as they were on a Saturday, my car was ready in an hour. More
by Kari3967
Employees Worked With
There was another guy that took me to my car. Don’t know his name but super nice. , Nate Arzehgar
