Back

Toyota of North Austin - Service Center

Austin, TX

4.1
1,254 Reviews

1,254 Reviews of Toyota of North Austin - Service Center

Sort by
April 06, 2020

everything was great The service was great friendly staff and everything was being cleaned while we were there. My car was cleaned before i was given my keys More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jerry hernandez
Jul 07, 2020 -

Toyota of North Austin responded

Our customers and staff safety is of the utmost importance. We make sure that our facility is clean and that all of our customers are well taken care of. We thank you for your kind words and we look forward to working with you again in the future. Safe travels!

April 03, 2020

Angel Rodriguez from the service department was very helpful and friendly, thank you! Also scheduling was easy over the phone and they were very accommodating. More

by jackie052005
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Jul 07, 2020 -

Toyota of North Austin responded

We are happy to hear that Angel took good care of you. We look forward to working with you again in the future and wish you safe travels!

April 02, 2020

the service was fast it was good to see that the 6 foot rule was being observed. I was in and out in no time at all and a happy customer More

by trekkerc20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cohen
Jul 07, 2020 -

Toyota of North Austin responded

We have many processes in place to ensure the safety of our customers and staff. Everyone's safety is of the utmost importance right now. We are happy you had a good experience with us and we look forward to working with you again in the future.

February 25, 2020

Great Job! My 2011 Land Cruiser needed lots of work (she's getting along in years). Jerry Hernandez set me up with a loaner car and had my truck back before prom More

by Steven F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hernandez
February 18, 2020

Great service. Great service every time I take my truck in for maintenence. Lance Culpepper was extremely helpful in getting me in and out in a timely fashion. More

by arniefenrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Culpepper.
February 05, 2020

excellent We have used this service for years and have always been impressed with the quality and helpfulness of the employees from the mechanics, service mana More

by becky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know specific names.
Feb 12, 2020 -

Toyota of North Austin responded

Hi Becky! Thank you for being such a loyal customer! We are happy to hear that we have again made your experience a good one. We look forward to working with you more in the future.

January 29, 2020

Service 2 años Buen trabajo y hecho con celeridad , ambiente agradable durante la espera. Atencion de Martin Bernal personalizada de buen trato que brinda confianza More

by japolitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Bernal Rico, Jaime
January 25, 2020

Cost more than I anticipated, but I am satisfied with the work. I do not have anything else to say. You know I will be b More

by rachel. frey
Recommend Dealer
Yes
Employees Worked With
Lucky
Jan 28, 2020 -

Toyota of North Austin responded

We are happy to hear that you had a good experience with our service department. We hope that we can make your next visit a 5-star experience!

January 22, 2020

Great service, great repair staff and done quickly. I love this dealership. From Sales to Service, the customer experience is excellent. Friendly help, always very nice and professional. Service Depa More

by jeannie.barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Service Rep was named Wiliam and was super helpful.
Jan 28, 2020 -

Toyota of North Austin responded

We love this review! Thank you for being a loyal customer! We look forward to working with you again. Safe travels!

January 12, 2020

Usual maintenance, outstanding customer service I had my usual oil and filter change scheduled for this visit, and KP Kirkpatrick coordinated that plus a very needed seals and rings replacement whic More

by irishtexandave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KP Kirkpatrick
Feb 12, 2020 -

Toyota of North Austin responded

Thank you for your wonderful feedback! We look forward to working with you again in the future. Safe travels!

...
90
...