Toyota of North Austin - Service Center

Friendly Service and got me out very quickly even though shop was very busy when I arrived shop was very busy when I arrived More

They were great helping me with my issue. I didn't have wait long.time I didn't have wait long.time More

They are very helpful. Usually always quick to assist anyone with whatever they need almost always no issue. Usually always quick to assist anyone with whatever they need almost always no issue. More

I made the appointment with an estimate of 1 hour of labor when I called to make the appointment and ordered the parts myself ahead of time from Zach. Unfortunately I was told after dropping it off that labor when I called to make the appointment and ordered the parts myself ahead of time from Zach. Unfortunately I was told after dropping it off that it would take 2.5 hours of labor, more than double the cost, and that this is the “standard time” to replace two oxygen sensors. They were VERY rude when I inquired about all of their recommended repairs and declined service, one female employee even called me a “bruja” (witch) talking to another employee when I was picking up my car. They also claimed that two tire sensors were “missing”, if you don’t know tire sensors are INSIDE a tire so they cannot just fall out or go missing without a large hole being in the tire. Not to mention I had taken it to a mechanic one week earlier for a diagnosis and had all 4 sensors, we just knew one or more were defective but they were THERE. This place tries to take advantage of you at every turn and don’t stick by any of their promises. I don’t know if they saw a young woman or do this to everyone. I went somewhere else in Austin and had the service done for a fraction of the price in under an hour. Especially disappointed because my family has exclusively bought Toyota’s and now as a young adult female I will not continue this tradition! More

Service was quick and easy, in and out within an hour. Video from tech was a great thing as well. Video from tech was a great thing as well. More

My Service Advisor Matt Stolarz is awesome. He got my Lexus in for an oil change and service and didn’t have to wait long. Matt is friendly and really made me feel at home. I will definitely co He got my Lexus in for an oil change and service and didn’t have to wait long. Matt is friendly and really made me feel at home. I will definitely continue to take my Lexus to North Austin Toyota for service and hopefully Matt will be my Service Advisor for years to come. Thank you North Austin Toyota and Thank You Matt Stolarz for all your help. More

I’m glad I chose Toyota, Casy was very helpful, would respond to my texts and answer all my question. Thank you respond to my texts and answer all my question. Thank you More

It never disappoint me. I will be taking my other Toyota soon to Mr Nikati Luckey. I will be taking my other Toyota soon to Mr Nikati Luckey. More

They keep Mr “Hunter” my car at the dealer for 3days for oil changes and say some leakage. Because of that waste my time and business.. oil changes and say some leakage. Because of that waste my time and business.. More