Toyota of North Austin - Service Center

Arrived for service on my 2023 Toyota Camry SE & was seen by a service representative immediately. Very timely!! by a service representative immediately. Very timely!! More

Sent my car for reprogramming due to a safety recall. They forgot to assemble the cover of electrical circuit at front side seat. They forgot to assemble the cover of electrical circuit at front side seat. More

Joe was great. Very helpful and was present during the whole process and made it bearable because I hate long walks Very helpful and was present during the whole process and made it bearable because I hate long walks More

Service needs more certified technicians and service advisors. This service can get pretty overwhelming some of those employees that never worked were everything is constant. Just by the looks from outs advisors. This service can get pretty overwhelming some of those employees that never worked were everything is constant. Just by the looks from outside. More

Excellent service Brant was on point. He made everything go smooth and I would recommend the dealership and BRANT, especially To all my friends and family for the excellent service that h He made everything go smooth and I would recommend the dealership and BRANT, especially To all my friends and family for the excellent service that he provided outstanding individual I will always bring my car for service there. More

I took my car in for an oil change, rotation and alinement. I was told it would take 3 hours. It took 9 hours and they didn’t even do the alinement. I was told the tech sent out an incomplete car an alinement. I was told it would take 3 hours. It took 9 hours and they didn’t even do the alinement. I was told the tech sent out an incomplete car and had to take it back in. They didn’t tell me I was going to have to wait another 4 hours. After I arrived to pick up my car when I told it only have an hour left. More

Lack of organizational management , always Small things are missing , customer will not get recognized for being there are missing , customer will not get recognized for being there More

Cost of service was high and took 4. 5 hours for basic service. The people who helped - Jenner- were nice but I tried to call for an update and couldn’t get through. I’ll go to an indepen 5 hours for basic service. The people who helped - Jenner- were nice but I tried to call for an update and couldn’t get through. I’ll go to an independent mechanic next time. More

Awesome team with great waiting room. Area was clean and had coffee, donuts and wifi! Area was clean and had coffee, donuts and wifi! More

I went in for a car service and they wanted to charge me for a previous service i had a year ago. A year ago they had us wating for more than 4 hours for an oil change service and they decided to give us a for a previous service i had a year ago. A year ago they had us wating for more than 4 hours for an oil change service and they decided to give us a free oil change since we waited for more than 4 hours at the dealership. Once i went back again for the same service a year later they wanted to charge us double for last year and charge us for a service we did not ask or wanted to get done at the time. We only came for an oil change. I had to talk with the service member and the manager and they were arguing over the charge and wanted to charge us for a service we did not ask to do. They wanted to overcharge us. More