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Toyota of North Austin - Service Center

Austin, TX

4.2
1,097 Reviews

1,097 Reviews of Toyota of North Austin - Service Center

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October 18, 2024

I had a great experience! The representatives were responsive communicators, the service was fast, and the prices were fair. I will be going here for my car service needs. More

by Ladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Oct 20, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

I didn’t get my car at this dealership, but they have been amazing for their service to my RAV4 Toyota under warranty. Courteous, knowledgeable, communicative, and timely. More

by Pat.mares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My rep was not available. I do not recognize these faces.
Oct 19, 2024 -

Toyota of North Austin responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

I was having navigation issues and I didn't have an appointment however Joseph took care of me right away. He figured out the issue and had me on my way . I have always had a fantastic experience wit More

by mhenning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of North Austin responded

Hi, we are very happy Joseph could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

So fast and efficient! Sergio had great at communication throughout the day and kept me informed! More

by APK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of North Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

I'd say at this point you're wasting my time by asking for more. The place is a little chaotic and many of the employees do 't seem that engaged. I don't really trust service because of a constant pus More

by swhiteford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of North Austin responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to when you have a chance. Thank you, and we look forward to hearing from you. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com.

October 16, 2024

I have purchased 2 cars from here and service is always reasonable. Location is also very convenient. Waiting area is comfortable. More

by harshil22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Joe was an amazing help. He was kind and prompt and gave me all the information I needed. Overall, he made the experience smoother and enjoyable. More

by Hannah Schnackel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Toyota of North Austin responded

Hi Hannah, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Joe was super prompt and helpful with my visit. He was ready to help with a smile and made my experience smooth, comfortable, and convenient. I’ll definitely be returning! More

by Hannah Schnackel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Toyota of North Austin responded

Hi Hannah, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Thank you, and have a fantastic day!

October 15, 2024

I have map failures in the entertainment system of my 2022 RAV4 LE, due to lack of software update and I could not solve it since it was an extra charge of $ 200 to check what the problem was and unfortu More

by Pablo tello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mileydi
Oct 17, 2024 -

Toyota of North Austin responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at jeaster@toyotaofnorthaustin.com so we may assist you in moving forward towards a resolution.

October 15, 2024

I have problems with the maps on my entertainment system due to a lack of software update and for Toyota to fix it they were charging me $200, something that in my opinion is very expensive (a better screen More

by Pablo tello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mileydi
Oct 17, 2024 -

Toyota of North Austin responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at jeaster@toyotaofnorthaustin.com so we can work towards a resolution.

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