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Toyota of North Austin - Service Center

Austin, TX

4.2
1,100 Reviews

1,100 Reviews of Toyota of North Austin - Service Center

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September 27, 2023

Hey I've always thought Angel Rodriguez in your service area was great and he continues to be great. Mr Luckey is new but did good. So I only can speak to the service department this year or this survey bu More

by Rjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez is great
Oct 05, 2023 -

Toyota of North Austin responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Angel went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Matt from service was great! Very professional and honest. Got my car serviced and it’s working great! More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stolarz
Sep 29, 2023 -

Toyota of North Austin responded

We are excited that Matt provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 27, 2023

Terrible and misleading management. A Stealership is a better term than dealership . They charge hidden fees. I was quoted just an oil change, and then when I got to the dealership, the More

by jijoj93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
Oct 17, 2023 -

Toyota of North Austin responded

I apologize that you experienced some miscommunication with our service department regarding the cost of your appointment. We would love to offer you a complimentary oil change for your next visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter, Customer Relations Director 512-323-1355

September 26, 2023

Travis was amazing, took care of me right away and contact me as soon as my car was ready. Thank you More

by Moises Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 28, 2023 -

Toyota of North Austin responded

We are glad we could help!

September 24, 2023

It was quick and flawless service. Really appreciate it, thank you Loren Pennebaker. Hope to see you again!! More

by sayedmusa2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Pennebaker
Sep 26, 2023 -

Toyota of North Austin responded

We are thrilled that Loren provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 23, 2023

Helpful and friendly Service Advisors. The video explanation of the inspection was insightful and the first time I've ever received it. More

by Ljnevins08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Sep 26, 2023 -

Toyota of North Austin responded

It's truly wonderful to hear that you had an amazing experience with Toyota of North Austin and that the service advisor provided awesome assistance. Thank you for sharing your glowing review!

September 23, 2023

It was quick and seamless, the service tech was knowledgeable and kept me apprised with his suggestions More

by jacobg661@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 26, 2023 -

Toyota of North Austin responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 22, 2023

Good service, all employees are very polite, Casey is the best. Happy with my truck. More

by eddluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 26, 2023 -

Toyota of North Austin responded

It's wonderful to hear about your positive experience with the service and our friendly people at Toyota of North Austin, especially Casey! Great customer service can make a significant difference in any experience. We appreciate your business.

September 21, 2023

It was a good service. It was nice and fast. I was out within an hour. More

by torresjacquelyn66.jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
Sep 24, 2023 -

Toyota of North Austin responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Great service every time I bring the vehicle in. Quick check-in, service was pretty quick this time. Free donuts, coffee and car wash. Can’t beat it. More

by Dangmanxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 23, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you consistently receive great service every time you bring your vehicle in. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 11, 2023 -

Dangmanxxxx responded

Thanks

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