Toyota of North Austin - Service Center

Rude, disgusting, low life's are the service and parts guys. Never buying a Toyota for this reason. Jared greeted me with "yes?" And treatment got worse. Parts xxxx Carlos Rodriguez made me wait 10 min be guys. Never buying a Toyota for this reason. Jared greeted me with "yes?" And treatment got worse. Parts xxxx Carlos Rodriguez made me wait 10 min before acknowledging me and yelled how can I help you twice before I could respond. What could be that important to make me wait 10 whole mins when no one else was there and there were 2 of them in there. It's important for them to act like an xxx.There was another service guy that belched really loud like frat guy after a beer bong. Another Toyota? No thanks. They don't know anything about respect or customer service. New guy Ty was nice trying me to sell a new Toyota but everyone else should be cleaning sewers far away from customers. More

Offered a great deal on an oil change and did a great job. Also checked over things like lights, brake pads and tires. And found a nail in one of the tires so I was able to get that fixed with out the fu job. Also checked over things like lights, brake pads and tires. And found a nail in one of the tires so I was able to get that fixed with out the full flat experience. Lucky handled my car, and he was great. Informative and clear re time to expect waiting etc. Really great job all around. More

Atención personalizada excelente, dando respuesta a todo lo planteado, rapidez en el servicio y calidad lo planteado, rapidez en el servicio y calidad More

The guy who greeted was excellent I would be happy to have him again I’m beginning to like company. have him again I’m beginning to like company. More

Jared is great at suggesting maintenance services to keep my 2013 Toyota Prius C with 189,000 miles running smoothly. Jared always goes the extra mile, & he has great communication with mechanics. my 2013 Toyota Prius C with 189,000 miles running smoothly. Jared always goes the extra mile, & he has great communication with mechanics. More

Jared is great At suggesting services to keep my Prius C up & running. My car is a 2014 with 190,000 miles. up & running. My car is a 2014 with 190,000 miles. More

Absolutely awful experience at every step of my visit. They do not respect your time, go elsewhere. They do not respect your time, go elsewhere. More

The service center is well organized and runs like a clock. I have confidence that they are servicing my vehicle in a professional manner back in the service bay. clock. I have confidence that they are servicing my vehicle in a professional manner back in the service bay. More

Wait was much longer than I had been told it would be on the phone. I tried to get a new key made. Key does not work, unable to reach anyone by phone. Hoping to get a full refund. the phone. I tried to get a new key made. Key does not work, unable to reach anyone by phone. Hoping to get a full refund. More

Didn't resolve the issue I brought the car in for. Very unhappy. I'm insure if they even performed the work I paid for. I have to take my car to another mechanic to verify. Very unhappy. I'm insure if they even performed the work I paid for. I have to take my car to another mechanic to verify. More