Toyota of North Austin - Service Center

Took vehicle to get looked at regarding sensors waited in waiting area for four hours to get denied. I had to personally call Toyota extra care to find out why it was denied turned out first advisor claimed waiting area for four hours to get denied. I had to personally call Toyota extra care to find out why it was denied turned out first advisor claimed under the wrong warranty. Trying to get it fixed my first advisor was nowhere to be seen. Me with literally Toyota extra care on the phone standing by my advisor desk. No one around me could help me. Omar my Second advisor took me in help me fix the claim. Came in the next day parts weren’t in yet. He immediately communicated to me telling me to come back tomorrow and he would call me to verify when the parts come in. Parts came in on the third day work got finished in a reasonable amount of time. Mechanic did a great job. More

Very prompt and got job done. It was a routine maintenance checkup. The man was very pleasant. It was a routine maintenance checkup. The man was very pleasant. More

Jared did a great job getting me in and out today! He went above and beyond the call of duty to make sure I was satisfied! He went above and beyond the call of duty to make sure I was satisfied! More

Another good experience at North Austin Toyota. Service Advisor Jared Jones was very helpful and very pleasant. Explained need for all services. Service Advisor Jared Jones was very helpful and very pleasant. Explained need for all services. More

The team was great from start to finish! I was in and out before I knew it... I was in and out before I knew it... More

Great work fast in and out in less than an hour Thanks Martin!!! Bye outtie Martin!!! Bye outtie More

Courteous, friendly and professional staff . Service was done in a timely manner. Appreciate the quality and thoroughness of maintenance options provided Service was done in a timely manner. Appreciate the quality and thoroughness of maintenance options provided More

People were friendly and serviced my truck in under an hour. Even went as far as to place a missing air cap for my tire. hour. Even went as far as to place a missing air cap for my tire. More

Great Customer Service. The waiting area was clean and comfortable. They provided access to reliable WiFi so I could work remotely. Overall great experience while my car was The waiting area was clean and comfortable. They provided access to reliable WiFi so I could work remotely. Overall great experience while my car was serviced. More

The service managers are very friendly and helpful, the drop off and pick up process is smooth, and the waiting area is clean and has snacks. This is what car maintenance should be without being over the t drop off and pick up process is smooth, and the waiting area is clean and has snacks. This is what car maintenance should be without being over the top. More