Toyota of North Austin - Service Center

Drive in w/o appointment. Reception staff approached immediately and politely and professionally proceed service request. Reception staff approached immediately and politely and professionally proceed service request. More

Great service! Highly recommend if you are looking to service your toyota vehicle here. Will trust their work and efficient work 👍🏽 Highly recommend if you are looking to service your toyota vehicle here. Will trust their work and efficient work 👍🏽 More

Waited 2 hours for an oil change with an appointment first thing in the morning. I was the 5th car to there when I got there, so I figured I would have been in and out. Nope. I had to go ask for an upda first thing in the morning. I was the 5th car to there when I got there, so I figured I would have been in and out. Nope. I had to go ask for an update on my car to which I saw my key still sitting on the desk. When my car finally did get serviced I was not made aware of where my car or keys were, about 10 minutes later I walked out and saw my car sitting there; I finally go up to it, open the door and my keys were just out and about for anyone to take. Real cool. Zero customer service & zero communication. The price of the oil change was also outrages. Paid $100, when I've never paid for than $65-$70 for an oil change. The $100 price apparently also included the "special" they were running. More

Toyota first any ware any time 100% service we love it I wish the best TOYOTA wish the best TOYOTA More

Walter Ortiz was very responsive to all our questions and worked with us very well. Our car was satisfactory serviced and finished is a very fast turn around for the amount of work we had done. worked with us very well. Our car was satisfactory serviced and finished is a very fast turn around for the amount of work we had done. More

The dealership had prompt and very informative service. They sent me an video of what service was needed for my vehicle and let me know when my car was ready. They sent me an video of what service was needed for my vehicle and let me know when my car was ready. More

The place is not organized. Not professional at all. My assigned advice was rude and disrespectful. Not professional at all. My assigned advice was rude and disrespectful. More

I had a bad experience this time . I guess dealership telephone system foul up. Unable to communicate with service department beginning 3 hours after I left my car with the service d I guess dealership telephone system foul up. Unable to communicate with service department beginning 3 hours after I left my car with the service department. Therefore I was unable to pick it up the next day,(24 hours after I left it for 60,000 mile maintenance!. Very inconvenient and aggravating.. When I called the service department, all I GOT was the recording.. Much of my confidence that had been gained by five years of business with the dealership was lost. More

Buena atención y rápido servicio. Recomendado. Pronta y eficiente solucion al problema. Trato muy cordial Recomendado. Pronta y eficiente solucion al problema. Trato muy cordial More

My service rep, Ramin, was incredible. A much better visit than my first. Everything that needed to be done was well explained as well as the cost and an estimate of how long it would take A much better visit than my first. Everything that needed to be done was well explained as well as the cost and an estimate of how long it would take to do. I waited and he checked on me multiple times to let me know the progress that was being made. I highly recommend Ramin and the dealership because of his great service. (I did not have this type of service the first time I took my car here so ask for Ramin.) More