Toyota of North Austin - Service Center

This has been my best place to go since we own our 2018 Camry. Hospitality is amazing, Casey took care of our car. I know they value their customers over anything else and they really really put quality wo Camry. Hospitality is amazing, Casey took care of our car. I know they value their customers over anything else and they really really put quality work toward repairing and maintaining the vehicle. I would highly recommend visiting this place because of their standards of care, repair cost which is to me a lot better than other stand alone auto repair places and my experience with them has been extremely reliable and wonderful. And I love how they offer some free service very often. More

Service center is always a long wait, and always unsatisfactory customer service. I’ve been coming here for 3 years since I bought both of my trucks new and I always dread it. Parts department also unsatisfactory customer service. I’ve been coming here for 3 years since I bought both of my trucks new and I always dread it. Parts department also price gouges more than any other dealership nearby. Sub par customer service More

My service advisor Jared Jones showed excellent customer service and patience while dealing with myself and other customers. service and patience while dealing with myself and other customers. More

Fast service, great customer care. Very professional team. Donuts and coffee was good too. Keep up the good work Toyota team. Very professional team. Donuts and coffee was good too. Keep up the good work Toyota team. More

My salesperson, Saeed, was excellent and got me exactly the car I wanted really quickly. He got me a super quick appointment to get my door panel reset with Yadir. Great service all the way around! Thank the car I wanted really quickly. He got me a super quick appointment to get my door panel reset with Yadir. Great service all the way around! Thank you so much. More

Courteous, respectful, and good at time lines! Also explaining bill is service. Tnx Casey, service man. Also explaining bill is service. Tnx Casey, service man. More

Quick service with service advisors that explained the work I needed thoroughly. Nice waiting area with a desk so a few people could use laptops or write while waiting. work I needed thoroughly. Nice waiting area with a desk so a few people could use laptops or write while waiting. More

Jared was an awesome Service Advisor. He was prompt, friendly and helped me plan out maintenance for my Tacoma He was prompt, friendly and helped me plan out maintenance for my Tacoma More

Extremely long wait for an oil change, no communication from them on when I should retrieve my car. They also misquoted me based on a previous owner’s warranty and when I left the cost was double what they from them on when I should retrieve my car. They also misquoted me based on a previous owner’s warranty and when I left the cost was double what they said it would be. I will never be back to this location for service of any kind. Oh, and also they made a very shady offer to buy my car from me—a random text from a woman I’ve never heard of kept saying she “wants to show me something” and after I left with my car she sent a picture of the “check” which was a lowball offer. Truly one of the least professional experiences I’ve had at a dealership. More

Great service always. My scheduled maintenance appointment went flawlessly and my advisor Jared Jones took care of two problems with my car. I drove away very happy with t My scheduled maintenance appointment went flawlessly and my advisor Jared Jones took care of two problems with my car. I drove away very happy with the appointment. More