Toyota of North Austin - Service Center

Good experience with knowledgeable professionals. They took care of an ongoing issue with very efficiently. They took care of an ongoing issue with very efficiently. More

Let me preface this by saying the sales team is fantastic. Service dept on the other hand is lacking. I brought my Tacoma in for an oil change and whoever changed my oil left the oil cap off. When fantastic. Service dept on the other hand is lacking. I brought my Tacoma in for an oil change and whoever changed my oil left the oil cap off. When I get home I smell burning oil and smoke starts to come from the engine bay. Had to have the truck towed back to the dealership. I was provided a loaner (Corolla Cross) which was the largest vehicle they had to loan out. Not ideal for hauling remodeling supplies, which I’m in the middle of don’t a remodel on my house. No idea when I’ll get the truck back. Spent most of my day dealing with this. More

Excellent customer service and fast service by my service advisor Mr. Omar always telling me updates on my truck. advisor Mr. Omar always telling me updates on my truck. More

At first, it was a little frustrating that I had to stand by my car for a good five minutes for someone to acknowledge me and help me with my appointment, especially since there were so many people standing by my car for a good five minutes for someone to acknowledge me and help me with my appointment, especially since there were so many people standing around. But once they got started, everything went smoothly. The person who helped me was friendly, and I appreciated the updates via text and email. I was in and out fairly quickly. More

They don’t know about what they do waste to much time with it a with it a More

Friendly people greeting you as you drove up. Nice clean waiting area with free coffee and donuts. Martin Flores was a pleasure to work with. Nice clean waiting area with free coffee and donuts. Martin Flores was a pleasure to work with. More

El mejor servicio, amabilidad eficiente y muy rápido, nunca reservo cita y siempre me atienden, muy feliz nunca reservo cita y siempre me atienden, muy feliz More

I paid for a multi-point inspection and oil change on my wife car. I got a printed copy showing all of the things inspected in the car.when I got home i checked all fluids and I noticed that they were all wife car. I got a printed copy showing all of the things inspected in the car.when I got home i checked all fluids and I noticed that they were all low level like the way they were. At this point i am not sure if they actually did anything maintenance to the vehicle. Not going back there for sure.. More

Everyone is always very kind and helpful and my needs are taken care of. In a very professional way taken care of. In a very professional way More

Service center did a great job addressing my service needs. Great waiting area felt like I was in my home office. needs. Great waiting area felt like I was in my home office. More