Toyota of North Austin - Service Center

Para ser honesto… el servicio fue pésimo me tuvieron esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurr esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurrido casi 50 minutos… lo que debía ser una revisión rápida tardó más de 2 horas de espera cuando solo habían poco más de 5 carros en los cuales estaban trabajando… le doy una estrella porque es lo mínimo que puedo dar si fuera posible le daría 0 estrella. More

This is an amazing experience and I would like to contribute that everything is great contribute that everything is great More

Worst service experience I’ve ever had at a dealer. Car had a damaged tire which had to be ordered and replaced. Was texted at 2:30pm that the car was ready, went to dealer at 3:30 and was told that th Car had a damaged tire which had to be ordered and replaced. Was texted at 2:30pm that the car was ready, went to dealer at 3:30 and was told that the car was in fact NOT ready, The 12 volt battery had for some reason died while there over the weekend, and was being recharged and diagnostics run. I was told to wait an estimated 30 minutes more. I waited over an hour with no additional info, finally flagging down the service persona and they had no idea when it would be finished. The car was not ready until nearly 6PM. There was a lack of communication at many levels, nobody seemed to actually know anything. Compared to Cedar park Toyota, the service waiting area is small and shabby with few amenities. All in all it was a super frustrating experience and total a waste of my afternoon. I will not be returning to this dealer for any service or sales. More

Was waited on quickly and everyone was professional and friendly. Will return. Car drove smooth. friendly. Will return. Car drove smooth. More

Made an appointment for an oil change at 11:45, the oil change took over 4 hours to complete. That is a ridiculous amount of time, what is the point of an appointment then? I will not be back. change took over 4 hours to complete. That is a ridiculous amount of time, what is the point of an appointment then? I will not be back. More

Quick and easy to get my service done and get on down the road. Fast and hassle free road. Fast and hassle free More

You guys are an awesome team love it the services and support. Love the loaner car that you guys provided support. Love the loaner car that you guys provided More

Dealership good service but missing deliver the multipoint inspection report. When I asked the report, the attendant don't know what I'm talking about. After check the system, I was informed the me multipoint inspection report. When I asked the report, the attendant don't know what I'm talking about. After check the system, I was informed the mechanic forgot to leave the report to me. More

I love dealing with the dealership, rather than dealing with any of the quick lube places 🤗❤️ with any of the quick lube places 🤗❤️ More

Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. who are ready to Assistant. Very thankful for being able to help last minute. More