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Toyota of North Austin - Service Center

Austin, TX

4.2
1,098 Reviews

1,098 Reviews of Toyota of North Austin - Service Center

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June 05, 2024

Outstanding customer service with an amazing service writer who was very friendly and professional from the very start of the service to my Toyota RAV-4 ! Well done ! ! Thank you very much, Joe Calam More

by jcanning1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer, Joe Calamore
Jun 07, 2024 -

Toyota of North Austin responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

June 03, 2024

Jared in service has helped me maintain my Toyotas since 2007! I won’t go anywhere else More

by Debdeb311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 05, 2024 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

I was given an accurate description of the problem with my vehicle and service was completed ahead of the time estimate. More

by Mhorak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Pleasant
Jun 04, 2024 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 30, 2024

Spent $300 on oil change, tire rotation, two filters and a set of wiper blades. I’m disabled and asked if my rear view mirror could be tightened, as it often falls when I hang my H/C placard. I explained th More

by kcuvodich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arielle
May 30, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024

Joseph was very quick with getting my service done! He was also professional and nice! More

by nichole0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 30, 2024 -

Toyota of North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

For some reason I never had any luck with this dealer today I took my truck for service and they left the skidplate ( brush guard ) out another time they didn't tight the oil plug and made a mess on my d More

by Mhapolinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 28, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 26, 2024

Our service representative Bill is awesome. Could not ask for a better representative for Toyota. I know I am going to get the quality service I suppose too. More

by Doris Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Little
May 28, 2024 -

Toyota of North Austin responded

Congratulations on your new vehicle! We're thrilled that Bill provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 23, 2024

Made an afternoon appointment, showed up on time. Waited about 1 minute. The service advisor was excellent. He provided me with a good estimated time and offered the shuttle to get me home. Text me w More

by roland.r.sanchez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamor
May 23, 2024 -

Toyota of North Austin responded

It's fantastic to hear about your positive experience with us! We strive to make every visit seamless and convenient for our customers. Making an afternoon appointment, arriving on time, and experiencing minimal wait time are all part of our commitment to efficient service. We're glad to hear that our service advisor provided you with a good estimated time and offered our shuttle service to make your experience even more convenient. We always aim to keep our customers informed. Thank you for choosing us, and we look forward to serving you again in the future!

May 23, 2024

I just want to thank Service Advisor Casey Elliott for going above and beyond to provide excellent customer service. More

by Jshanahan
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
May 24, 2024 -

Toyota of North Austin responded

We're delighted to learn about your positive experience and the excellent assistance provided by Casey! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

I was very pleased the moment I drove up, I was taken care immediately. The rep was very helpful in taking care of my service. More

by hbhowiehh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 23, 2024 -

Toyota of North Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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