Toyota of North Austin - Service Center

They gave me a list of 10 things I could have maintenance done for. Everything was outrageously priced and I researched some and realized I can buy the materials for ~$10 and complete the work in 10 minutes done for. Everything was outrageously priced and I researched some and realized I can buy the materials for ~$10 and complete the work in 10 minutes or less. On top of that, for the services I can’t do myself (tire alignment, adjustments, etc), I agreed for them to do it. The ETA they gave was 4 hours which is too long by itself. However, what really ticked me off was no one would answer my texts or calls about ETAs and I was left in the dark. I ended up coming back 8 hours later, and the service agent was on a personal cell call and wouldn’t even look at me. He didn’t apply the discounts I discussed prior so I had to go back and forth between the cashier and him, and he was just uncaring. More

Friendly, respectful and professional. The oil change was done earlier than expected.. Very satisfied with the work done. The oil change was done earlier than expected.. Very satisfied with the work done. More

My battery died this morning. I made an appointment for 330. Got there early and was out by 4. My service advisor Sat was great! I made an appointment for 330. Got there early and was out by 4. My service advisor Sat was great! More

Martin was amazing. Bery nice, polite, and caring. He was very efficienyt and explained every thing nicely. Bery nice, polite, and caring. He was very efficienyt and explained every thing nicely. More

Lucky is a great service manager. Always provides terrific, personal, and professional service advice. Thoughtfully explains needed service for our Hylander. He’s a trusted customer a Always provides terrific, personal, and professional service advice. Thoughtfully explains needed service for our Hylander. He’s a trusted customer advisor. More

Fabulous service from a super efficient team ! ! Thank you!! Always best to aim for service early morning for speedy results too. Great waiting area and wonderful coffee!!! ! Thank you!! Always best to aim for service early morning for speedy results too. Great waiting area and wonderful coffee!!! More

Very good good job,it took me no time getting the truck back,good timing back,good timing More

My wife brought a RAV4 in for a key replacement. She was treated extremely well with no hassle and very polite personnel. She was treated extremely well with no hassle and very polite personnel. More

It all went smoothly with Jared seemingly taking care of everything. I just sat there and read! But next time I come in I’ll definitely contact Jared ahead of time. everything. I just sat there and read! But next time I come in I’ll definitely contact Jared ahead of time. More

This was the first service on my RAV4 and I was very pleasantly surprised with the quality and timeliness of the service. I expected to be without my car for at least a day but had it back in just over pleasantly surprised with the quality and timeliness of the service. I expected to be without my car for at least a day but had it back in just over 3 hours. They gave me a ride home and back to the dealership when the service was finished! More