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Toyota of North Austin - Service Center

Austin, TX

4.2
1,097 Reviews

1,097 Reviews of Toyota of North Austin - Service Center

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November 16, 2024

Great service, Yadir was my service advisor and he rocked!! I am very pleased with the service department. More

by lcorporahay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Always Great service at north Austin Toyota. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. More

by Stevemc801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Usually the service apartment is fine. But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waitin More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Rico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Toyota of North Austin responded

Hello Bob, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to Josie Easter our Service Customer Relations at jeaster@toyotaofnorthaustin.com at your earliest convenience to discuss how we can turn your experience into a positive one

November 14, 2024

Such responsive customer service, same day repair time and worked to save us money on replacement. More

by careystanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

Ramin Moazamia is that rare specimen of customer service agent who interacts well with the public AND probably knows how to fix a car as well. He was so kind, explained everything very clearly, and recommen More

by MizLaTee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramin Moazamia
Nov 18, 2024 -

Toyota of North Austin responded

Hi, we are very happy Ramin Moazamia could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Communicate well and completed work when they said they would. Would use them against n for vehicle maintenance More

by Oval racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

I was treated with the utmost respect and kindness. I’ve been a customer for at least 14 years! More

by espuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Best Toyota Service team in Central Texas! Coming from a different service area, this will be my go to location for all my service needs! More

by Ae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Berrios
Nov 14, 2024 -

Toyota of North Austin responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Jared had my car in and out in 3 hours with all the required maintenance completed. More

by djd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 14, 2024 -

Toyota of North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

Antes que nada, quiero darle las gracias a Efraín y Daniel! Por lo amable, gentiles y atentos an mis necesidades! Efraín al venderme la troca que quería y Daniel al llevarla a su servicio! Así que le r More

by chelis030466Chelis!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel,
Nov 12, 2024 -

Toyota of North Austin responded

Hola, gracias por tu amable reseña; ¡Estamos felices de transmitir sus comentarios a Efraín y Daniel aquí en Toyota of North Austin! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!