Toyota of North Austin - Service Center

Very friendly service representative and good service. Did not charge me for simple fix. Good. Did not charge me for simple fix. Good. More

Service department staff are always professional, courteous, and thorough with diagnosis of vehicle issues. I always compare their quotes and they always give me the best pricing. Car repairs can be courteous, and thorough with diagnosis of vehicle issues. I always compare their quotes and they always give me the best pricing. Car repairs can be traumatic but Charles Maund Toyota makes it as stress free as possible. Many thanks to Joe and Luckey. More

Always appreciate the great service and honesty on repair / service suggestions on my vehicle. Highly recommended / service suggestions on my vehicle. Highly recommended More

The dealership appears to be extremely well run. . I would say that when courtesy reminders are sent to owners about a scheduled maintenance, it would be helpful if they gave explicit instructions ab . I would say that when courtesy reminders are sent to owners about a scheduled maintenance, it would be helpful if they gave explicit instructions about going directly to the Service department for the appointment, allowing the clients to bypass the front office/showroom. More

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Jared took care of my maintenance and GrandHighlander recall (airbag shield) offering a car rental for convinience as the process will take longer time. Efficient completion! recall (airbag shield) offering a car rental for convinience as the process will take longer time. Efficient completion! More

Excellent service! Always helpful ! I’m very grateful for the service department. Thank you so much for taking care of me. Always helpful ! I’m very grateful for the service department. Thank you so much for taking care of me. More

Was greeted with a smile from Sergio. Excellent customer service. Super friendly staff. Quick service! Excellent customer service. Super friendly staff. Quick service! More

Good experience with knowledgeable professionals. They took care of an ongoing issue with very efficiently. They took care of an ongoing issue with very efficiently. More

Let me preface this by saying the sales team is fantastic. Service dept on the other hand is lacking. I brought my Tacoma in for an oil change and whoever changed my oil left the oil cap off. When fantastic. Service dept on the other hand is lacking. I brought my Tacoma in for an oil change and whoever changed my oil left the oil cap off. When I get home I smell burning oil and smoke starts to come from the engine bay. Had to have the truck towed back to the dealership. I was provided a loaner (Corolla Cross) which was the largest vehicle they had to loan out. Not ideal for hauling remodeling supplies, which I’m in the middle of don’t a remodel on my house. No idea when I’ll get the truck back. Spent most of my day dealing with this. More