Toyota of North Austin - Service Center

Sat was so helpful in getting my problem resolved on the first try. His helpfulness and assistance was greatly appreciated. first try. His helpfulness and assistance was greatly appreciated. More

Service advisor Jared Jones does a great job of taking care of our Toyotas. We appreciate North Austin Toyota dealership! care of our Toyotas. We appreciate North Austin Toyota dealership! More

Walter Ortiz was a pleasure to work with; friendly and helpful, listened well and kept ne informed, helpful, listened well and kept ne informed, More

Customer unaware of the car maintenance, once it comes to you should go for over all check up,even though owner didn't say it.and has to mention all recommendations and works done, checking done,etc. Exampl you should go for over all check up,even though owner didn't say it.and has to mention all recommendations and works done, checking done,etc. Example I didn't forgot to tell the tire rotation,flush out the fluids etc...butdidnt do it. More

Joseph Calamore did an excellent job navigating an expanding scope of work. Thoughtful and very responsive. expanding scope of work. Thoughtful and very responsive. More

Staff take their time and explain the process of your service and answer your questions. service and answer your questions. More

Very unsatisfied with the service. I came in for a scheduled oil change and tire rotation nd asked the service advisor to include a car wash and tire inflation. The wait wasn't long, I came in for a scheduled oil change and tire rotation nd asked the service advisor to include a car wash and tire inflation. The wait wasn't long, but when I picked up my vehicle, it hadn't been washed as I requested. The marker writing on the windshield was still there, the parking permit was still hanging on the mirror, and the paper floor mat and plastic seat cover were left inside. Yall didn’t remove the trash y’all left in my car. When I paid, I noticed the receipt stated that I had declined a recall service. I spoke to Deborah and asked why I wasn't informed about the recall when I signed off on the work to be done. She checked the VIN and said the recall had already been completed but wasn't updated in their system. When I asked what work had been done and what "ECU" meant, she simply said it referred to the car's computer, and it was clear she didn’t know much else. More

Good service, fast and cheerful staff, cool waiting room with water, tea and coffee. All staff are attentive.. with water, tea and coffee. All staff are attentive.. More

The service department was a pleasure to work with and they made our experience easy and smooth! Casey was fantastic and we will definitely be back again! they made our experience easy and smooth! Casey was fantastic and we will definitely be back again! More

Toyota of North Austin did a good job servicing my Sequoia. It’s a newer dealership and has greatly improved its Service since the opening Sequoia. It’s a newer dealership and has greatly improved its Service since the opening More