Toyota of North Austin - Service Center

Excellent service and I Did not have to wait long and the service advisor was prompt and friendly and the girls that worked at the Check out were awesome and I Did not have to wait long and the service advisor was prompt and friendly and the girls that worked at the Check out were awesome More

Great Service at Charles Maund Toyota I'm always treated very well at Charles Maund Toyota. My salesman, David Hardy once again took excellent care of me on the sales side. I have now purc I'm always treated very well at Charles Maund Toyota. My salesman, David Hardy once again took excellent care of me on the sales side. I have now purchased 4 cars from David, and it's been a pleasure every time. He makes the buying process so smooth and relaxed. Thank you David. On the Service side, Lance Culpepper also takes great care of me, explaining each situation completely and making sure the job is done well. Thanks Lance. More

Exceptional My service provider, Effram, was truly exceptional, resulting in my willingness to rate the service as Fantastic. The staff had a comraderie and worke My service provider, Effram, was truly exceptional, resulting in my willingness to rate the service as Fantastic. The staff had a comraderie and worked as a team to ensure all my concerns were addressed. and that’s the reason I return for my car service. Moreover, the staff is diverse, knowledgeable and friendly. I’ll be back. More

Reliable, efficient and dependable service. Excellent customer service, efficient and friendly service team. KP Kirkpatrick provides excellent service every time that I bring my vehicle in to be Excellent customer service, efficient and friendly service team. KP Kirkpatrick provides excellent service every time that I bring my vehicle in to be serviced and communicates honestly every time. More

Scheduled Maintenance I went in for my 5000 mile maintenance check. The service was very quick and efficient. Angel worked with me and was very informative and professional I went in for my 5000 mile maintenance check. The service was very quick and efficient. Angel worked with me and was very informative and professional. Highly recommend. More

Excellant!!! Service rider was excellent, 10 rating. very timely and listened to what I needed. I would buy from charles maund toyota again, very nice and helpful Service rider was excellent, 10 rating. very timely and listened to what I needed. I would buy from charles maund toyota again, very nice and helpful people. More

I just checked up my car, and it was great. I brought my car for last appointment for check up my 2017 Toyota. It was great for customer service, very friendly, and the waiting area very comfort I brought my car for last appointment for check up my 2017 Toyota. It was great for customer service, very friendly, and the waiting area very comfortable including free coffee,WiFi, and news with big TV screen. I like it, and I would like recommend for anyone come this dealership. More

Great Experience I had an appointment at 7 AM, the doors opened on time and was greeted promptly and my work was completed in under 30 minutes. I barely had time to d I had an appointment at 7 AM, the doors opened on time and was greeted promptly and my work was completed in under 30 minutes. I barely had time to drink a cup of coffee and eat a donut. I was very happy More

Be sure to ask for KP Kirkpatrick, Service Consultant. KP Kirkpatrick in the Service Department is one of the best Service Consultants I have had the pleasure to work with. He handled everything for me fro KP Kirkpatrick in the Service Department is one of the best Service Consultants I have had the pleasure to work with. He handled everything for me from the smallest details to the bigger issues regarding what needed to be done in getting my Prius back on the road. My platinum warranty (I had purchased at Charles Maund) was good advice (from Adam Barker who sold me my car and the warranty) because it paid for itself on this single repair!! KP even arranged my rental car saving me time and energy by doing so. KP called me twice over a period of 3 days keeping me informed on the progress of my car’s repair. He made all the arrangements in locking down the insurance adjuster’s day and time of arrival as well. When I picked up the car on the 3rd day (morning) it had been raining all night and into the morning. When I received my Prius I saw that they had gone to the trouble of washing the car. Even though it might begin raining again at any moment. But the rain had stopped and I drove away fully washed, a $0 payment for all the work they had completed, (around $2,400), rental care gone and I was on my way. I know this is quite a long letter, but I have purchased many, many cars over the past 49 years. And when a dealership goes that “extra mile” to prove they are the best, not by saying it, but to litterly prove by their service that indeed talk the talk, and walk the walk, people need to hear such experiences from the customers. KP Kirkpatrick, my service consultant is the best. No need to worry, he’ll take care of you. He also has a great attitude, and sense of humor that is always welcomed. Am I satisfied with Charles Maunds service? You bet I am! More

10,000 service chris Heiman goes out of his way to handle the service for my two Toyota's. He works on my schedule as much as he can. chris Heiman goes out of his way to handle the service for my two Toyota's. He works on my schedule as much as he can. More