Toyota of North Austin - Service Center

The service is always great. Everytime I go in for service Mr. Angel Rodriguez goes above and beyond to make sure everything is alright, as well as being polite the entire time. Everytime I go in for service Mr. Angel Rodriguez goes above and beyond to make sure everything is alright, as well as being polite the entire time. More

Sales and service have been great I purchased my RAV 4 3 years ago at Charles Maund and my husband bought his used Sequoia this year at Charles Maund. They were attentive to all of t I purchased my RAV 4 3 years ago at Charles Maund and my husband bought his used Sequoia this year at Charles Maund. They were attentive to all of the details of each sale....the things they said they would take care of they did. We always felt that our interests were being taken care of. Routine maintenance and repair have been great. We both use Kevin Coyne as our service manager. He is spot on when he tells us how long things will take and he pays attention to items whether covered under warranty or not. I’m sure other service managers are good but Kevin has taken great care of us. Our experience has been that you can’t go wrong with a Toyota...I bought my first one in 1975...and Charles Maund has had the best service of the dealerships we’ve used. More

Service staff Exceptional service by service tech. Also by staff performing car wash and vacuum. All staff polite & courteous. Regrets, but do not do Facebook Exceptional service by service tech. Also by staff performing car wash and vacuum. All staff polite & courteous. Regrets, but do not do Facebook. Thanks for a great experience. More

Excellent Service My service writer, Angel, was very polite and made sure my service was completed timely. The waiting area was accommodating and clean. Good coffee an My service writer, Angel, was very polite and made sure my service was completed timely. The waiting area was accommodating and clean. Good coffee and donuts. More

Positive experience I took my car in to Maund Toyota without appointment because its internal computer was refusing to permit a pollution test. They diagnosed and fixed i I took my car in to Maund Toyota without appointment because its internal computer was refusing to permit a pollution test. They diagnosed and fixed it for no extra charge! They also have a quiet waiting room with laptop space so you do not squander your time there. Altogether very positive. More

Pre and Post Road Trip KP took great care of helping me pick out new tires for my trip and an oil change when I returned. Best part was his fun sense of humor and profession KP took great care of helping me pick out new tires for my trip and an oil change when I returned. Best part was his fun sense of humor and professionalism. More

Talk about customer service on point! Walter is to me top of the chain at Charles Maund . He has been very knowledgeable and on time always with my Avalon service and that means a lot comp Walter is to me top of the chain at Charles Maund . He has been very knowledgeable and on time always with my Avalon service and that means a lot compared to other dealerships. For sure i have been eyeing my next Toyota Tundra and will for sure be buying it from Walter. He has earned 6 stars from me . Walter keep up the great work sir!! More

Above and beyond what I expected I found the associate who helped me recognized my out of town plates and treated me right. I appreciated the time he took to explain everything that w I found the associate who helped me recognized my out of town plates and treated me right. I appreciated the time he took to explain everything that was done and what was needed in future service visits. More

Quick and efficient The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was done. More

Fantastic Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They even washed my car! More