Toyota of North Austin - Service Center

TEAM WORK MAKES IT HAPPEN I just purchased my first Toyota and started my search for a dealership to service my vehicle. The Charles Maund TV commercials led me to the 8400 Re I just purchased my first Toyota and started my search for a dealership to service my vehicle. The Charles Maund TV commercials led me to the 8400 Research Blvd location where Doug Haugen Sales Consultant ,graciously and personally, walked me back to the service area and Jeremy Horton Service Consultant. Jeremy deserves recognition for excellent customer care. Jeremy's confident manner and follow through in every facet of this initial visit was impressive. Those in the service bay areas deserve recognition also for a relatively short wait time on a 20,000 maintenance, oil change, and auto inspection. All this to say that TEAM WORK is where it's at!!! I look forward to building history with this TEAM. Shelley Rubin Hilltop Securities Austin TX More

Always does a good job I want to especially thank Kevin Coyne for taking such good care of me and my wife when we bring in our two Sequoias. I will continue to work with hi I want to especially thank Kevin Coyne for taking such good care of me and my wife when we bring in our two Sequoias. I will continue to work with him. Best regards, Ken Messner More

1-year Routine Maintenance Arrived early (645a) to try to squeeze in a unscheduled appt. for my 2018 Camry's 1-year Maintenance. I've used this "early" method over the past 8 y Arrived early (645a) to try to squeeze in a unscheduled appt. for my 2018 Camry's 1-year Maintenance. I've used this "early" method over the past 8 years and have been able to get in and out (while waiting) in about an hour. This last visit (Oct, 2018) the service dept. managed to complete the process in about 40mins. !! Kudos to the service team... More

Great service. It was easy to make the appointment. My service manager (Kevin) was very friendly and he delivered what was promised. The upgraded waiting area was It was easy to make the appointment. My service manager (Kevin) was very friendly and he delivered what was promised. The upgraded waiting area was nice. More

Love Charles Maund We always have positive experiences at Charles Maund. It means alot to me that they treat their employees well. We can tell because Charles Maund empl We always have positive experiences at Charles Maund. It means alot to me that they treat their employees well. We can tell because Charles Maund employees always happy, friendly, and helpful. More

Bad Battery Ro was very helpful when I called him and explained that my 2017 Tundra had a bad battery, He took care of problem very quick and efficiently. Ro was very helpful when I called him and explained that my 2017 Tundra had a bad battery, He took care of problem very quick and efficiently. More

Good Service Employees of Charles Maund Toyota always work hard and service very well when I have regular service appointment on last Wednesday and six months ago. Employees of Charles Maund Toyota always work hard and service very well when I have regular service appointment on last Wednesday and six months ago. Employees dealt with: Rosendo Puentes More

Awsome! all around good service. I was a little disappointed because of the oil smudge on the inside door handle and steering wheel, but overall great service all around good service. I was a little disappointed because of the oil smudge on the inside door handle and steering wheel, but overall great service. More

Regular Service Appointment I had an appointment and was greeted as soon as I arrived. Got a good report on my car and the staff was great. Thanks! I had an appointment and was greeted as soon as I arrived. Got a good report on my car and the staff was great. Thanks! More

Thoughtful Maintenance Team There comes a day when your salesman disappears into the shadows and you find yourself in altogether different territory. When that day came at Charle There comes a day when your salesman disappears into the shadows and you find yourself in altogether different territory. When that day came at Charles Maund Toyota, I was glad to know my business was still appreciated. This is a great dealership all around. Their maintenance team was every bit as courteous and thoughtful as their sales team. I don't think it gets much better than this at a car dealership. Charles Maund Toyota should be proud of their contribution to the community. More