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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,392 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,392 reviews

December 01, 2023

Terrible sin duda. Martin es de lo peor que hay allí. Es malisimo! No volvere More

by Jose Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin fue el de servicios. Malisimo!
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Dec 13, 2023 -

Toyota of North Austin responded

Mis disculpas por no haber tenido una visita excelente con nuestro departamento de mantenimiento. ¿Podría contactarme, por favor, para poder solucionarlo? No puedo encontrar su nombre en nuestra base de datos y me gustaría saber más acerca de lo que sucedió al correo joserodriguez@toyotaofnorthaustin.com Angel Rodriguez 512-323-1316

Dec 13, 2023 -

Jose Daniel responded

Tú sabes muy bien lo que hicieron con mi vehículo. Dejaste el capó sin poder subir en complot con alguien más. Lástima que el vehículo se le dio pérdida total si no te juro que hubiese vuelto por ti y me arreglaras por abusadores el capó de mi vehículo… ya no se ni que pensar de esta entidad. Yo llamé y pedí cita pero el seguro me dijo que no hacía falta que el carro ya es pérdida. Al cliente se le trata mejor, tú debiste llevar las llaves pero como te dije que hicieras tu trabajo y no asumieras que las garantías extendida no me podría mi goma. Trabaja y deja de asumir. Arreglaste la llanta porque le sacaste el clavo y no te quedó de otra. Abusadores!

December 01, 2023

The service department had a lot to be desired. We were there over 2 hours for an oil change and tire check. Jared Jones should have let us know that he had to get a replacement tire. We sat there More

by karenlindig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady, Lauren Clarke, Olya Grynyshyn
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Dec 09, 2023 -

Toyota of North Austin responded

I'm sorry to hear that your most recent visit was not a 5-star experience. We truly value your feedback and will use it to improve our offerings to ensure a better experience for all our customers in the future.

December 01, 2023

Couldn’t be happier with the help provided by Toyota North Austin. JR Castillo went above and beyond to help me get approved and putting us in the exact car that we needed. He was a true hero and worked More

by lily_aldrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Castillo
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Dec 02, 2023 -

Toyota of North Austin responded

It's wonderful to hear about JR Castillo's exceptional assistance at Toyota of North Austin! Going above and beyond to help you get approved and secure the exact car you needed, especially while you were in another town, truly demonstrates dedication and commitment to customer satisfaction. Thank you for your business!

November 30, 2023

Great service from YK Lee. Professional, knowledgeable, and we received a great deal. Friendly too. Will continue to purchase all my vehicles from YK from this dealership. More

by hj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YK Lee
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Dec 01, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that YK provided professional and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Great staff and excellent service. My car was done in a timely manner. Overall a very happy customer and will definitely be returning. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer Piche
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Dec 02, 2023 -

Toyota of North Austin responded

It's fantastic that you had a great experience with our staff and received excellent service! Timely completion of your car's service can make a big difference. Thank you for your business!

November 30, 2023

Toyota of North Austin took real good care of us. The service and the customer service was great ! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lucky
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Dec 02, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Drake is the best go find him and let him sale you a car!! You will not regret it he is a wonderful man nice patient kind warm hearted person!!.. Thank you again Drake I love My Car!!! More

by Johnsonkey1234567
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake
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Dec 02, 2023 -

Toyota of North Austin responded

It sounds like Drake made a lasting positive impression on your car-buying experience! A salesperson who embodies qualities like patience, kindness, and warmth can truly make the process enjoyable. Congratulations on your new vehicle!

November 29, 2023

Probably not all their fault, but, I dropped off an immaculately clean, always garaged, one owner 1993 supra to be worked on, and I picked it up today, after them having it for seven weeks, and it was More

by BigAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
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Nov 30, 2023 -

Toyota of North Austin responded

We sincerely appreciate the chance you have given us to serve you and apologize for any inconvenience this may have caused. I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com to learn more about your visit. Josie Easter 512-323-1355

November 29, 2023

Easy experience, the team was friendly and welcoming but not pushy. I looked all around for a specific Rav 4 but could not find it. Walter was nice enough to call me when it came in and now I am the proud o More

by picirri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
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Dec 01, 2023 -

Toyota of North Austin responded

Congratulations on your new Rav4! We are thrilled that Walter provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 29, 2023

Quick intake and service advisor was helpful in explaining what maintenance needed to be done. More

by Iavor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Dec 01, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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