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Toyota of North Austin

Austin, TX

4.2
2,388 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,388 reviews

December 03, 2023

Salesman was excellent,we bought two cars my daughter and I it was late on a Monday night around 10 by the time we finished which is fine ,next morning I did notice a dent on the back driver side fender whic More

by Farrellano09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Barragan 4 stars, Gary Beckford
Dec 06, 2023 -

Toyota of North Austin responded

We're sorry that after further attempts to resolve your concerns over the dent on your fender, we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

December 02, 2023

Deceptive sales practices, incompetent salesman. Very poor new car delivery process. Stay away.from this dealership More

by Rugene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Hardy
Dec 06, 2023 -

Toyota of North Austin responded

I apologize that you were unhappy with your visit. I cannot find your name in our database, I would love to hear back from you at twilliams@toyotaofnorthaustin.com Tim Williams, General Sales Manager

December 01, 2023

The service department had a lot to be desired. We were there over 2 hours for an oil change and tire check. Jared Jones should have let us know that he had to get a replacement tire. We sat there More

by karenlindig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady, Lauren Clarke, Olya Grynyshyn
Dec 09, 2023 -

Toyota of North Austin responded

I'm sorry to hear that your most recent visit was not a 5-star experience. We truly value your feedback and will use it to improve our offerings to ensure a better experience for all our customers in the future.

December 01, 2023

Couldn’t be happier with the help provided by Toyota North Austin. JR Castillo went above and beyond to help me get approved and putting us in the exact car that we needed. He was a true hero and worked More

by lily_aldrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Castillo
Dec 02, 2023 -

Toyota of North Austin responded

It's wonderful to hear about JR Castillo's exceptional assistance at Toyota of North Austin! Going above and beyond to help you get approved and secure the exact car you needed, especially while you were in another town, truly demonstrates dedication and commitment to customer satisfaction. Thank you for your business!

December 01, 2023

It’s small and always crowded. Even if a customer is wondering, the staff considers it to be someone else's problem and does not care. More

by H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
December 01, 2023

Excelente atención de Claudia Monterroso, Claudia y su equipo lograron lo que otros despreciaron. Gracias si se pudo. More

by Ramiro Ríos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Monterroso
Dec 05, 2023 -

Toyota of North Austin responded

¡Felicitaciones por su nuevo vehículo! Estamos encantados de que Claudia le haya brindado una experiencia de ventas excepcional. ¡Nuestro objetivo final es su satisfacción! Esperamos poder ayudarle en el futuro.

December 01, 2023

Iam happy . respect full. Nice. Faster Evferting is good I like that thank so much! More

by Firehiywet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't no his name
Dec 06, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Phil jumped right in my advisor was busy he took over. Made my day .Thanks More

by Beast Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley , no longer there
Dec 06, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Phil provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Terrible sin duda. Martin es de lo peor que hay allí. Es malisimo! No volvere More

by Jose Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin fue el de servicios. Malisimo!
Dec 13, 2023 -

Toyota of North Austin responded

Mis disculpas por no haber tenido una visita excelente con nuestro departamento de mantenimiento. ¿Podría contactarme, por favor, para poder solucionarlo? No puedo encontrar su nombre en nuestra base de datos y me gustaría saber más acerca de lo que sucedió al correo joserodriguez@toyotaofnorthaustin.com Angel Rodriguez 512-323-1316

Dec 13, 2023 -

Jose Daniel responded

Tú sabes muy bien lo que hicieron con mi vehículo. Dejaste el capó sin poder subir en complot con alguien más. Lástima que el vehículo se le dio pérdida total si no te juro que hubiese vuelto por ti y me arreglaras por abusadores el capó de mi vehículo… ya no se ni que pensar de esta entidad. Yo llamé y pedí cita pero el seguro me dijo que no hacía falta que el carro ya es pérdida. Al cliente se le trata mejor, tú debiste llevar las llaves pero como te dije que hicieras tu trabajo y no asumieras que las garantías extendida no me podría mi goma. Trabaja y deja de asumir. Arreglaste la llanta porque le sacaste el clavo y no te quedó de otra. Abusadores!

November 30, 2023

Toyota of North Austin took real good care of us. The service and the customer service was great ! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lucky
Dec 02, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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