Toyota of North Austin

They made purchasing a new car easy. They were able to keep the payments affordable on the new vehicle. Thank you! They were able to keep the payments affordable on the new vehicle. Thank you! More

Great communication explaining the overall process. Low pressure sales and in and out document processing. Definitely buying again Low pressure sales and in and out document processing. Definitely buying again More

Friendly service and nice spacious waiting area. Got me out in half the time quoted. Got me out in half the time quoted. More

Working with Toyota of North Austin was just ok overall, nothing really stood out as far as customer service went. Everything about my experience was just average at best. If I were to do the experience aga nothing really stood out as far as customer service went. Everything about my experience was just average at best. If I were to do the experience again, I would probably go with a different dealership. More

Excellent service! Completely satisfied! The toyota team has been keeping me on the road! Their maintenance department is clean and efficient! Completely satisfied! The toyota team has been keeping me on the road! Their maintenance department is clean and efficient! More

Had a 7 am appointment for oil change. Lucky, my service advisor,kept me informed. I got out of there in the right amount of time. Lucky, my service advisor,kept me informed. I got out of there in the right amount of time. More

Best customer service! !! Tire service and coupon request was accepted by the manager, thanks alottt!!!! !! Tire service and coupon request was accepted by the manager, thanks alottt!!!! More

I went in for a scheduled 5000 mile service for my new Camry, reached the service line at 9:55 am, but had to wait until 10:35 am before the service adviser came over to take the car. He said that the Camry, reached the service line at 9:55 am, but had to wait until 10:35 am before the service adviser came over to take the car. He said that the service would be done within 1 hour and that he would text me once the car was ready. I never got a text. I tried calling Service at 3 pm but nobody was able to help find out if the car was ready. So I went to the dealership at 3:45 pm (closing time was 4 pm) and they couldn’t find my car! Finally, the manager helped locate the car. But it had no service record entered in. The manager told me that service had been performed but was not entered in, and I had to just take his word for it. I am giving 2 stars only because the manager was nice. More

3rd time trying to get the factory dash camera to work. Told the 2nd visit that it needed an update to the software. 3rd visit was told that a technician would call me back within the hour of leaving. No c Told the 2nd visit that it needed an update to the software. 3rd visit was told that a technician would call me back within the hour of leaving. No call so I called the dealership back 5 hours later. And was told I would need to bring it back. When I asked if they would be able to fix the problem this time. I was told I would have to see the service foreman and that he didn’t have a phone number. The dealership is a 2 1/2 hour round trip. More

Constantin and the finance team went above and beyond to make sure I left the dealership with a vehicle. I was in desperate need of a vehicle and most dealerships were unwilling to help due to my low credit make sure I left the dealership with a vehicle. I was in desperate need of a vehicle and most dealerships were unwilling to help due to my low credit score and down payment. Constantin did not shy away from the challenge. He was positive and encouraged me to come in. He was adamant for the both of us and ultimately found a GREAT vehicle. The finance team spent hours crunching the numbers and getting the terms of the loan to a place that worked for me and the creditors. It took us nine hours, but I left with my first dealership car EVER. More