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Toyota of North Austin

Austin, TX

4.3
2,183 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,183 reviews

August 28, 2023

Servicing took less than an hour and made sure to give me amazing customer service! More

by Rosemary
Recommend Dealer
Yes
Employees Worked With
Casey
Aug 31, 2023 -

Toyota of North Austin responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 28, 2023

Alton was awesome 👌 easy to work with and works hard to get what you need. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Williams
Aug 28, 2023 -

Brian responded

Great!

Aug 30, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 27, 2023

Lucky was great and kept me updated on the progress of the service. I loved the written explanation of the necessary work. I could decipher what was being done much better in written form in a text messag More

by margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky
Sep 10, 2023 -

Toyota of North Austin responded

Thank you for choosing Toyota of North Austin! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 27, 2023

Customer service does not appear to be a high priority. The focus is placed on making money rather than gaining a loyal, repeat customer base. This was not the case when I purchased my vehicle, however, mu More

by Sharlotte Herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Nov 08, 2023 -

Toyota of North Austin responded

Thank you for your feedback about the customer service you received because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Josie Easter 512-323-1355 jeaster@toyotaofnorthaustin.com

August 26, 2023

Customer service is always spot on with William Mannella. Appreciate his attentiveness and always being clear about what needs to be done. More

by bgriffith2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mannella
Sep 05, 2023 -

Toyota of North Austin responded

We are thrilled that William provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 26, 2023

Travis Z. is amazing! He's always so helpful and always goes above and beyond to take care of my car and I! Thank you! More

by flaireflynn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Zetka
Sep 06, 2023 -

Toyota of North Austin responded

We are thrilled that Travis provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 26, 2023

Great service and customer care, The cost for the services are unmatched. Mr Jones helped me a lot to get all the proper services for my vehicle. More

by Juan Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Sep 06, 2023 -

Toyota of North Austin responded

We are thrilled that Mr. Jones provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 26, 2023

Always on point and helpful with all information. Hunter will provide detailed information! All other employees just need to be more friendly around More

by Asanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff, we appreciate it!

August 25, 2023

Did good with car inspection but took unreasonable amount of time. I checked in for multi-point inspection at 8 am. I had an important meeting 11:30 am. They promised to complete before it. But they ended up More

by MZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikita Luckey
Nov 08, 2023 -

Toyota of North Austin responded

Thank you for your feedback. I apologize that your inspection took too long and made you miss your meeting. After reviewing your situation, we want to make things right. While we can't turn back time, we can at the very least fill your tank or provide you with a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter 512-323-1355 jeaster@toyotaofnorthaustin.com

August 25, 2023

Grest service, realy all kind and patience ,love them helpfull,clean please looks like a great working environment More

by Marcela
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alfredo Chacon
Sep 01, 2023 -

Toyota of North Austin responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

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