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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,385 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,385 reviews

January 20, 2024

They are very friendly , and they come to you, ready to help you with, thank you More

by chatitabarboza68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Jan 23, 2024 -

Toyota of North Austin responded

We're delighted to hear that our team is friendly and ready to help. Customer satisfaction is our priority, and we appreciate your positive feedback. We're here to assist you, and thank you for choosing us for your automotive needs!

January 20, 2024

My service checkup went great! They provided prompt service and were very courteous. Thank you! More

by wbsteele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Brady, David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Gary Beckford, Elmer Piche, JR Castillo, Jasmin Salazar
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Jan 23, 2024 -

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

They were efficient and friendly. I was in/ out of there in about 45 minutes More

by ester_valentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 23, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had an efficient and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 18, 2024

The gave me an excellent customer service. They gave me information about the vehicle what I bought. More

by josetreto56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Ramiro and Alvaro.
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Jan 23, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 18, 2024

A bit disappointed with the drawn out sales process, and very disappointed, with my first encounter with the “service“ department More

by rvinespt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Palu
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Feb 05, 2024 -

Toyota of North Austin responded

I apologize that you were unhappy with your experience. Can you please contact me so I can make so that we can learn more about what went wrong? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josie Easter

January 18, 2024

Terrible customer service. . Walter was arrogant and unhelpful.. unwilling to listen and find the solution his colleague, Zach did for me over the phone earlier that same day. H More

by Dexellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Sanchez
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Feb 05, 2024 -

Toyota of North Austin responded

I apologize that you were not happy with your recent visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josie Easter 512-323-1355

January 17, 2024

Process is not thoroughly explained, we spent 5 hours of our day for the financing process! It was not pleasant at all!Next time I will do as much as I can through internet! More

by Lorreine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bui
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Feb 29, 2024 -

Toyota of North Austin responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter jeaster@toyotaofnorthaustin.com

January 14, 2024

Quick services, high quality, easy to do an appointment o cancel, good installation while I am waiting until finish service, clean restroom and good coffee More

by Rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Jan 17, 2024 -

Toyota of North Austin responded

It's fantastic to hear that you've had such positive experiences with ours services. Quick and high-quality services, along with the convenience of easy appointment scheduling and cancellation, contribute to a smooth and efficient customer experience. Additionally, it's great that the installation process is well-handled, allowing you to wait comfortably. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 14, 2024

Great customer service. Really enjoyed the transparency and collaboration with my services. I also enjoyed the electronic payment option while waiting that allowed me to gra More

by teemjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jan 18, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

I've always been pleased with this Toyota dealership. They have friendly staff and good service. More

by shanaehutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jan 17, 2024 -

Toyota of North Austin responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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