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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
2,173 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,174 reviews

September 12, 2023

Loren gave great service. . my loaner car was good too .. was happy with repairs and communication More

by suchichan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren
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Sep 17, 2023 -

Toyota of North Austin responded

That's great to hear! We're so glad Loren was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 11, 2023

I visited the service center on Saturday for your promotional oil change and state inspection. My appointment was at 7 AM and I arrived on time. No, I will not take any of your service packages and w More

by boris.titov
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
N/A
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Sep 14, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change on your next visit. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com 512-323-1355

September 11, 2023

Great service and hospitality. I love it. I’ve been a loyal customer for over 25 years. I’ve owned 9 Toyotas. More

by Connie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Maintenance dept
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Sep 21, 2023 -

Toyota of North Austin responded

Being a loyal customer for over 25 years and owning 9 Toyotas is truly impressive, and it's clear that you have a strong appreciation for the great service and hospitality you receive from Toyota of North Austin. Thank you for your loyal patronage. We appreciate your business and look forward to assisting you in the future.

September 11, 2023

Casey was amazing excellent customer service skills and had a great attitude previous experiences with others were not good More

by Cynthiah182
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Casey service center
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Sep 19, 2023 -

Toyota of North Austin responded

We're thrilled to hear about your amazing experience with Casey! Excellent customer service and a great attitude are qualities we value in our team members, and it's clear that Casey made a positive impact on your visit. Your satisfaction is important to us, and we appreciate your feedback!

September 10, 2023

They were very patient. I forgot the lock to my tire and I went back to pick it up. Fast great service. Both Rafael and the tech were great! More

by aymealonzo
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rafael Montalvo
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Sep 23, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Rafael provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Easily made an appointment. Scheduled maintenance provided quickly while I waited. Comfortable waiting area to use while there. More

by brianpm14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Omar
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Sep 19, 2023 -

Toyota of North Austin responded

Thank you for sharing your positive experience with us! We're pleased to hear that scheduling your maintenance appointment was easy and that we were able to provide the service quickly while you waited. Your comfort while at our dealership is important to us, and we're glad to know that you found our waiting area comfortable. Your satisfaction is our priority, and we appreciate your business.

September 08, 2023

They evaluated and repaired my mechanical problems magnificanty. My car drives like new. Filler filler. More

by Geoffstulb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Olya Grynyshyn
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Sep 08, 2023 -

Geoffstulb responded

They evaluated and repaired my mechanical problems magnificently. My car drives like new. Filler filler.

Sep 14, 2023 -

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 07, 2023

Went in last minute and they were able to fix my car’s problem promptly and without too much expense. Casey the service consultant was excellent and kept me in the loop on the status of the repairs. More

by Gilbert R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
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Sep 23, 2023 -

Toyota of North Austin responded

We're so happy we were able to help you out!

September 07, 2023

Over the last 15 years I’ve purchased 2 vehicles here and used them for maintenance. While dealing with the inevitable dealership oversell on maintenance items has always been a slight problem, I feel it’s g More

by staley.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarad Jones
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Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 27, 2023 -

Toyota of North Austin responded

I apologize that your last experience with us was not the best. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josephine Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

September 07, 2023

In general, on time service repairs, good estimates, helpful and friendly service representative, and reasonable rates. More

by jonathan.robert.mueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Report | Print
Sep 14, 2023 -

Toyota of North Austin responded

We strive to provide on-time service, accurate estimates, and helpful, friendly service representatives to ensure our customers have the best possible experience. We also take pride in offering reasonable rates to make our services accessible to everyone. Your feedback is valuable to us, and we're committed to maintaining these standards of excellence in the future. Thank you for choosing us for your service needs!

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