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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,378 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,378 reviews

March 01, 2024

My service advisor Jared Jones showed excellent customer service and patience while dealing with myself and other customers. More

by jermaine.gaspard31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Mar 03, 2024 -

Toyota of North Austin responded

We're delighted to hear that Jared Jones provided you with excellent customer service and demonstrated patience while assisting both you and other customers. We appreciate your business and look forward to serving you again in the future.

March 01, 2024

Fast service, great customer care. Very professional team. Donuts and coffee was good too. Keep up the good work Toyota team. More

by Rurardod847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
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Mar 07, 2024 -

Toyota of North Austin responded

Thank you for taking the time to share your positive experience! We're delighted to hear that you received fast service, and excellent customer care, and enjoyed the donuts and coffee. Our professional team at Toyota of North Austin appreciates your kind words. Safe travels in your Toyota, and we look forward to serving you in the future!

February 29, 2024

My salesperson, Saeed, was excellent and got me exactly the car I wanted really quickly. He got me a super quick appointment to get my door panel reset with Yadir. Great service all the way around! Thank More

by Jimnlav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeed in Sales, Yadir in Service
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Mar 03, 2024 -

Toyota of North Austin responded

We're delighted to hear about your excellent experience with your salesperson, Saeed, and how he efficiently got you the car you wanted. It's also great to hear that Yadir provided great service during your appointment to reset the door panel. We appreciate your business and look forward to serving you again in the future! Thank you for choosing us.

February 29, 2024

Courteous, respectful, and good at time lines! Also explaining bill is service. Tnx Casey, service man. More

by Sally
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey , service manager
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Mar 03, 2024 -

Toyota of North Austin responded

We're delighted to hear that Casey, your service representative, provided courteous and respectful assistance, along with adherence to timelines. It's great to know that the explanation of the service bill was helpful. We appreciate your business and thank you for choosing our service.

February 28, 2024

Quick service with service advisors that explained the work I needed thoroughly. Nice waiting area with a desk so a few people could use laptops or write while waiting. More

by marilkeome
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky
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Mar 02, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience with our quick service and thorough explanations from our service advisors. We aim to provide efficient and informative service to our customers. We appreciate your feedback and your trust in our dealership!

February 27, 2024

Jared was an awesome Service Advisor. He was prompt, friendly and helped me plan out maintenance for my Tacoma More

by Idk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 02, 2024 -

Toyota of North Austin responded

It's great to hear that Jared provided you with excellent service as your advisor! Prompt and friendly assistance, along with help planning out maintenance, makes for a positive experience. We're here to assist with any future needs you may have for your Tacoma. Safe travels!

February 25, 2024

Extremely long wait for an oil change, no communication from them on when I should retrieve my car. They also misquoted me based on a previous owner’s warranty and when I left the cost was double what they More

by henkh99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arielle, Laura
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Feb 26, 2024 -

Toyota of North Austin responded

I apologize that you were unhappy with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josie Easter

February 24, 2024

Great service always. My scheduled maintenance appointment went flawlessly and my advisor Jared Jones took care of two problems with my car. I drove away very happy with t More

by mindynobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Mar 02, 2024 -

Toyota of North Austin responded

We're delighted to hear about your great service experience at your scheduled maintenance appointment with Jared. It's wonderful that he took care of the issues with your car, and you left very happy with the appointment. We appreciate your positive feedback and look forward to providing excellent service to you in the future!

February 23, 2024

I had gone to multiple dealers and none of them could be so clear about there work and how they help people out I was happy with Costantin’s work and how he was able to give me my new car. More

by amadeosimon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Costantin , Humam Heet
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Feb 27, 2024 -

Toyota of North Austin responded

We appreciate your feedback! It's wonderful to hear that Costantin provided clear information and assisted you in getting your new car. Transparency and helpfulness are key aspects of a positive car-buying experience, and we're glad you felt satisfied with the service you received. Enjoy your new car, and we hope to serve you again in the future! Safe travels!

February 22, 2024

Drive in w/o appointment. Reception staff approached immediately and politely and professionally proceed service request. More

by PaiLi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
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Feb 24, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience! We're glad to hear that even without an appointment, the reception staff approached you immediately and handled your service request with politeness and professionalism. We appreciate your business and look forward to providing excellent service in the future. Thank you for choosing us!

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