Back

Toyota of North Austin

Austin, TX

4.3
2,172 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 2,172 reviews

September 28, 2023

Matt Stolarz always is prompt and courteous. He handles all my vehicles with the same enthusiasm. More

by timw8841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Toyota of North Austin responded

We are excited that Matt provided you with a prompt and courteous service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 27, 2023

Hey I've always thought Angel Rodriguez in your service area was great and he continues to be great. Mr Luckey is new but did good. So I only can speak to the service department this year or this survey bu More

by Rjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez is great
Oct 05, 2023 -

Toyota of North Austin responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Angel went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Matt from service was great! Very professional and honest. Got my car serviced and it’s working great! More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stolarz
Sep 29, 2023 -

Toyota of North Austin responded

We are excited that Matt provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 27, 2023

Terrible and misleading management. A Stealership is a better term than dealership . They charge hidden fees. I was quoted just an oil change, and then when I got to the dealership, the More

by jijoj93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
Oct 17, 2023 -

Toyota of North Austin responded

I apologize that you experienced some miscommunication with our service department regarding the cost of your appointment. We would love to offer you a complimentary oil change for your next visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter, Customer Relations Director 512-323-1355

September 26, 2023

Travis was amazing, took care of me right away and contact me as soon as my car was ready. Thank you More

by Moises Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 28, 2023 -

Toyota of North Austin responded

We are glad we could help!

September 24, 2023

It was quick and flawless service. Really appreciate it, thank you Loren Pennebaker. Hope to see you again!! More

by sayedmusa2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Pennebaker
Sep 26, 2023 -

Toyota of North Austin responded

We are thrilled that Loren provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 23, 2023

It was quick and seamless, the service tech was knowledgeable and kept me apprised with his suggestions More

by jacobg661@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 26, 2023 -

Toyota of North Austin responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

Helpful and friendly Service Advisors. The video explanation of the inspection was insightful and the first time I've ever received it. More

by Ljnevins08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Sep 26, 2023 -

Toyota of North Austin responded

It's truly wonderful to hear that you had an amazing experience with Toyota of North Austin and that the service advisor provided awesome assistance. Thank you for sharing your glowing review!

September 22, 2023

Travis was great. Everyone else along the way tried to scam me. I was angry, lets sophisticated buyers are probably really getting take advantage of. Not the way I run More

by Tomfishler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Someone Travis assigned
Sep 27, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Toyota of North Austin responded

Thank you for your feedback about your experience. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tim Williams General Sales Manager twilliams@toyotaofnorthaustin.com

September 22, 2023

Good service, all employees are very polite, Casey is the best. Happy with my truck. More

by eddluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 26, 2023 -

Toyota of North Austin responded

It's wonderful to hear about your positive experience with the service and our friendly people at Toyota of North Austin, especially Casey! Great customer service can make a significant difference in any experience. We appreciate your business.

...
63
...