Toyota of North Austin

Awesome service and friendly staff they worked with me on financing I will be a returning customer financing I will be a returning customer More

Very impressed with Our salesperson Marco and his willinrss to get our concerns taken care of, He’s knowledgeable,Professinal and very engaging. Marco gets the maximum stars and above!’ willinrss to get our concerns taken care of, He’s knowledgeable,Professinal and very engaging. Marco gets the maximum stars and above!’ More

Rosendo was knowledgeable, professional and respectful. The entire experience interacting with him put me at ease. My car was taken care of and I felt I have found someone I would be excited to work with n The entire experience interacting with him put me at ease. My car was taken care of and I felt I have found someone I would be excited to work with next time. Thanks Rosendo! More

Excellent staff especially the New Car Finance Department so helpful and informing of all the products. My sales person was also very helpful and informative and got me into the vehicle of my dreams! so helpful and informing of all the products. My sales person was also very helpful and informative and got me into the vehicle of my dreams! More

Like it was scamming. They sent me a text and email for the service link with prices for each and the total amount, then when they billed it out, the total was like over $ They sent me a text and email for the service link with prices for each and the total amount, then when they billed it out, the total was like over $130. I asked the cashier and she didn’t try to explain, just saying including taxes while the website that I confirmed the services was added both labor and taxes fee. She covered it up with miscellaneous fee and part fee etc and asked if I was gonna pay or not. This is ridiculous. More

The communication is not great and the staff was not being clear about the price being clear about the price More

It is easy working with this dealership. They keep you informed and get the work done quickly. If you go early in the day, you get donuts. They keep you informed and get the work done quickly. If you go early in the day, you get donuts. More

Working with Shannon Brady was a good experience marked by his sense of humor, his interest in his customers and his assistance in helping us find a new car within our budget. He took plenty of time and di by his sense of humor, his interest in his customers and his assistance in helping us find a new car within our budget. He took plenty of time and did not make us feel hurried when teaching us to use the new car’s technology features. He was straightforward regarding pricing and options and didn’t push or pressure us. More

I’ve never had such a frustrating experience at a dealership. Poorly run and disorganized. I scheduled an appointment several days in advance and they assigned me to a technician who wasn’t even the dealership. Poorly run and disorganized. I scheduled an appointment several days in advance and they assigned me to a technician who wasn’t even there that day… so nobody ever updated me about the status of the vehicle. I kept texting and calling the number they gave me (for a service tech who wasn’t even there?) with no response. When I was FINALLY able to get ahold of someone (they don’t respond to voicemails on the generic service center line so I had to just keep calling until I got a live person), their response was “oh we are so glad you called. We didn’t know whose car that was”. My dad called to try and talk to someone about the suggested repairs and was met with the same issue where they kept forwarding him to someone who wasn’t even there. Naturally, they tried to upsell me on the recommended repairs (replacing entire parts instead of fixing them which would be way cheaper). If I’d done it their way it would have effectively totaled my car. More

Dalia was great who work with, however after being told the 2022 that I was purchasing had no issues, it was in the shop for 2 full days and had $1000 in repairs for electrical issues that showed up in a s the 2022 that I was purchasing had no issues, it was in the shop for 2 full days and had $1000 in repairs for electrical issues that showed up in a scan that prevented basic systems like hands free talking and on board SOS system from working. I understand the risk of buying used, but this at best speaks to the poor quality of their inspection process. More