Toyota of North Austin

Joey Is the best and knows his stuff when it comes to the customer needs and wants I will always be a loyal customer. Great job Joey keep up the outstanding customer service. customer needs and wants I will always be a loyal customer. Great job Joey keep up the outstanding customer service. More

Came to get a car for my son and Joe made the experience so easy. Walked out with a brand new Corolla. Always happy with his service. He explained in detail all the ins and outs of the car! so easy. Walked out with a brand new Corolla. Always happy with his service. He explained in detail all the ins and outs of the car! More

Bought from Joe last year and was super satisfied with the customer service. Recently I contacted him again and inquired about the 2024 Camry and immediately wanted to trade in my current vehicle. Had an the customer service. Recently I contacted him again and inquired about the 2024 Camry and immediately wanted to trade in my current vehicle. Had an appointment booked with him the next day. The application process went quick and got approved right away and next thing we know I have me a brand new car that should’ve taken months, within a month. He made sure all my car needs and wants were met and he continued to follow up and make sure any questions I had were answered. It can’t get more simple and honest than with Alamo Joe! Highly recommend him for all your car needs! More

I was impressed with the professional service of the technician Alex and the customer sevive provided by the advisor, Jared. They both exhibited top-notch profesionalism and super customer service while technician Alex and the customer sevive provided by the advisor, Jared. They both exhibited top-notch profesionalism and super customer service while helping me fix my toyota corolla vibration and noise issues. I definitely recommend the Toyota of North Austion dealership for all your vehicle repair needs. More

The service was a long wait. I was not receiving updates on my phone. I just needed an oil change and they said it would take one to two hours. I was not receiving updates on my phone. I just needed an oil change and they said it would take one to two hours. More

I've been visiting this location for years, I appreciate the excellent customer service and maintenance services I receive. Thank you Toyota North, Austin. the excellent customer service and maintenance services I receive. Thank you Toyota North, Austin. More

They were very attentive to my wants and made sure that the price was well within my range. They kept their promise on replacing the windshield that was cracked. Very courteous and friendly. Really appreci the price was well within my range. They kept their promise on replacing the windshield that was cracked. Very courteous and friendly. Really appreciate and impressed with their commitment and communication skills. More

Had a 7 am appointment for only an oil change. Took 1.5 hours for it, got a text saying my car was ready and no one came to give me my bill. I had to go find a worker, then they had to verify tha Took 1.5 hours for it, got a text saying my car was ready and no one came to give me my bill. I had to go find a worker, then they had to verify that my car was ready before giving me the bill and told me my car would be waiting after I paid. I paid and waited an additional 30 mins for them to bring my car around. What is the point of an appointment if it takes this long? More

Arrived promptly for my appointment at 1. Checked in and let them know I would be waiting for my car to be serviced. As I was only getting a tire rotation, oil change, and alignment. At the 3 Checked in and let them know I would be waiting for my car to be serviced. As I was only getting a tire rotation, oil change, and alignment. At the 3 hour mark of waiting i was informed that they were still servicing my car and doing the multi point inspection and they had a “long list of recommendations.” At the 4 hour mark I inquired how much longer I would be waiting as I was stuck at the dealership. They informed me they did not know and that they were frustrated with the technician as well. At the 4.5 hour mark I was able to get a ride. I am then texted at the 5 hour mark to let me know they are done servicing my car. When I arrived back to the dealership 15 mins later, the person who was helping me had left for the day. I was not offered any discounts or even an apology for waiting 5 hours for basic services to be done on my car. I was not informed of what this long list of “recommended services” were after their multi point inspection. Overall I left feeling like I didn’t matter and didn’t even feel confident in the work that was done on my car. More

Omg they have the best customer service and Jared such a nice young man. Highly recommend. nice young man. Highly recommend. More