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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
2,172 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,172 reviews

October 24, 2023

Arielle was super awesome and helpful! This is the rest of my fifteen words required, thank you! More

by Kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle
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Oct 31, 2023 -

Toyota of North Austin responded

It's wonderful to hear that Arielle was super awesome and helpful. Your feedback is appreciated, and thank you for your kind words!

October 24, 2023

The advisor was professional and friendly, was a great visit. Will definitely go back and will recommend others to do the same. More

by s.garcia777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico,service department
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Nov 01, 2023 -

Toyota of North Austin responded

A professional and friendly advisor, along with a great visit, can make a significant difference in the overall service experience. We are delighted to hear that you plan to return and recommend others to do the same. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

Since they are getting ready to delete my previous review because it mentions going somewhere else, …and it won’t let me “edit it to keep it posted” here I am. Customer service leaves a LOT to be desired More

by MikeyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 27, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 24, 2023

I have been a patron of this dealership for 5 years and they have consistently shown great quality of service and efficiency in the way they handle their service department. I always know I'm in good hands More

by lta79gold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you've been a loyal customer of Toyota of North Austin for 5 years and that you consistently receive great quality of service and efficiency in our service department. Knowing that you always feel like you're in good hands is a testament to their commitment to our customers. Your continued satisfaction and loyalty are much appreciated!

October 23, 2023

Good service ,professional,good fallow up. they offer me ride back to my home while waiting for my car to be serviced. More

by hakim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Oct 25, 2023 -

Toyota of North Austin responded

It's great to hear that you received good service with professionalism and efficient follow-up. Providing transportation while you wait for your car to be serviced is a convenient and thoughtful gesture. Your positive experience and the dealership's services are appreciated!

October 18, 2023

Los mejores el que nos atendió el mejor en ventas todas las dudas que tenía me resolvió gracia More

by Robertochan177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hersey Lopez
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Oct 20, 2023 -

Toyota of North Austin responded

Es maravilloso saber que el vendedor que lo atendió fue el mejor y ayudó a resolver todas sus dudas con gracia. Apreciamos sus comentarios positivos. ¡Disfruta de tu compra!

Oct 20, 2023 -

Robertochan177 responded

Muchas gracias

October 17, 2023

Costanin was extremely fair, polite, and personable. He is the the kind of car salesman you want your family members going to go see. I felt valued and taken care of. Even on an extrememly busy saturday More

by Happyfrontierowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Costanin
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Oct 19, 2023 -

Toyota of North Austin responded

It's wonderful to hear about your positive experience with Costanin. We greatly appreciate your kind words about him being extremely fair, polite, and personable. Knowing that you felt valued and taken care of is important to us. It's fantastic that he made time for you and your family, even on a busy Saturday. Congratulations on your 2020 Nissan Frontier, and we're thrilled to hear that you couldn't be happier. Your satisfaction is our goal, and we look forward to serving you again!

October 17, 2023

Horrible customer service. I wasn’t sure where to check in. Finally I was helped and the team member had my ticket mixed up with someone else. When I got back in my car after m More

by HJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 18, 2023 -

Toyota of North Austin responded

I apologize that your latest visit to our service center was less than satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter, Customer Relations Director 512-323-1355

October 16, 2023

Great coffee. This morning in and out in less than an hour. Thank you, keep it up. More

by Ranger Tony
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YK Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Toyota of North Austin responded

We're delighted to hear that you enjoyed our great coffee and had a quick and efficient visit, in and out in less than an hour. Your time is valuable, and we appreciate your feedback. We're here to ensure your experience is convenient and enjoyable. Thank you for choosing us, and we'll certainly keep up the good work!

October 16, 2023

Muy buena atencion , exelente trabajo, me siento agradecida con el servicio prestado. Trabajo en tiempo aceptable, la espera valió la pena. Felicidades. More

by nohemiemiliatg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Empleado Martin.
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Oct 17, 2023 -

Toyota of North Austin responded

¡Apreciamos mucho sus amables palabras! Es fantástico saber que recibió muy buena atención, excelente trabajo y que se siente agradecido por el servicio brindado. Nos esforzamos por brindar un servicio excepcional y está claro que su experiencia fue un éxito. Su satisfacción es nuestra prioridad y estamos aquí para brindarle servicio y soporte de primer nivel. ¡Gracias por elegirnos! Felicitaciones por una visita exitosa.

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