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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,376 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,376 reviews

March 16, 2024

Engine oil changed with an e-mail coupon. Great price, and great customer services with this dealer. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 20, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Service Advisor Jones convinced our Ins. Co.to pay thousands of dollars to repair our animal damaged Tundra. Running beautifully now. 5 Star service. I tell all my friends about y’all. Thank More

by rh.halpin@gmail.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 20, 2024 -

Toyota of North Austin responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 16, 2024

Layers , please find different dealership too buy a car , Toyota is not good for you More

by israeltorres09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Beckford, JR Castillo
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Mar 18, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 26, 2024 -

Toyota of North Austin responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Brendan Madsen New Vehicle Sales Manager bmadsen@toyotaofnorthaustin.com

March 16, 2024

3 hours for an oil change and the rudest service I’ve ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received o More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Brady, JR Castillo
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Mar 18, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

March 15, 2024

They have very good service, very friendly and very good attention , I would definitely recommend them More

by Yorkcub85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez, Humam Heet, Gary Beckford, Jasmin Salazar
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Mar 19, 2024 -

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

Casey Elliott did and Excellent job on assisting all my needs Thank you Casey!!! Gary G Langley More

by garyglangley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 16, 2024 -

Toyota of North Austin responded

You're welcome! I'm glad to hear that Casey provided you with excellent assistance. We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

They did a great job fixing my Yaris up, were polite and very helpful professionals. More

by J.Almond21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Mar 16, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Service man Rafael was easy to work with and answered all my questions and car was ready quickly. More

by Wsm77833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael in service department
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Mar 16, 2024 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Rafael provided easy assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Awful experience. I’ll never go back. No personal touch to communicating problems. No feeling of being cared for. Why bring my car to the dealer and pay dealer prices More

by Thomaswilkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Mar 18, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

March 13, 2024

Yadir provided me with excellent service on my 2020 Toyota Tacoma truck, giving me maintenance, paint protection, extra key and oil change. Thank You More

by Yesenia Elizondo
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
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Mar 15, 2024 -

Toyota of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Yadira provided you with excellent service for your 2020 Toyota Tacoma, including maintenance, paint protection, an extra key, and an oil change. Providing comprehensive service and ensuring customer satisfaction is our priority, and we're glad Yadira delivered on that. We'll be sure to pass along your appreciation to her. Thank you for choosing us, and we look forward to serving you again!

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