Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
2,170 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership
View Awards

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 2,170 reviews

January 04, 2024

Renewal took too long (almost four hours), lease rate almost doubled from previous rate, and impossible to schedule any service visits. More

by Ll123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elmer Piche
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Toyota of North Austin responded

We are sorry that you were unhappy with your lease renewing experience. Our rates are based on actual transaction data, discounted to ensure we are competitive in the marketplace. If you require further assistance, please contact Brendan Madsen, New Vehicle Sales Director at bmadsen@toyotaofnorthaustin.com.

January 02, 2024

Great customer service. If you are in a rush to get your car fixed and money is not a concern you are at the right place. If the quote is too high for someone then look for More

by manish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stolarz
Report | Print
Jan 04, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 01, 2024

They could have made a couple extra sets of keys for me/ with this used pickup truck. The key fob doesn’t even work. I think that’s pretty lame. More

by Mar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared karnitz
Report | Print
Jan 04, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your key fob. I cannot find your name in our database, I would love to hear back from you at nslocombe@toyotaofnorthaustin.com Neal Slocombe, Pre-Owned Sales Director

December 31, 2023

Rico attended quickly, treated me with respect and kindness and took good care. I have been going to this dealership for 15 years and this was probably the best experience. More

by I like Camry
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
Report | Print
Jan 03, 2024 -

Toyota of North Austin responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 30, 2023

Amazing customer service in the service department. Casey Elliott was a pleasure to work with.!! Oil change was quick and easy. Glad I purchased here. More

by Cris Crane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliott
Report | Print
Jan 03, 2024 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Casey provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

My service attendant was polite and helpful; and my Venza’s service was handled promptly. More

by RadmanBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servive Department
Report | Print
Dec 30, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a polite and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

First service for my tacoma. Took a total of 30 minutes from handing the keys to getting them back. I was back home in about a total of one hour. Staff was polite and professiona More

by Rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 30, 2023 -

Toyota of North Austin responded

That's incredibly efficient service for your Tacoma! It's fantastic to hear we were not only quick but also maintained our professionalism and politeness throughout. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Martin Rico was a wonderful service advisor! He helped me schedule and got me out in time for me to get to another appt. Was honest and fast service. Thanks all! More

by aemorales6648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
Report | Print
Dec 30, 2023 -

Toyota of North Austin responded

Martin is a great service advisor! We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Have a problem with the front tires locking, after two days no problem found. Not happy. More

by runninrealtor
Service Communication
Recommend Dealer
No
Employees Worked With
Yadir
Report | Print
Dec 29, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 02, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your tires. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josie Easter 512-323-1355

December 28, 2023

It went fast and was well done🤗. The serviceman went out of his to assist me.. More

by 98sanjacinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Ballesteros
Report | Print
Dec 29, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
48
49
50
...
217