Back

Toyota of North Austin

Austin, TX

4.3
2,170 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 2,170 reviews

February 03, 2024

I was so disappointed in this placethat I would never take my vehicle back Ever! More

by Mr Cadillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucky
Feb 05, 2024 -

Toyota of North Austin responded

I see you are not happy with us, but cannot tell why in your review. I also cannot find your name in our database. Can you reach out to me so that I can learn more about your visit? My email is jeaster@toyotaofnorthaustin.com Josie Easter

February 02, 2024

Rafael was incredibly helpful. I purchased my car at a different dealership however I bring it here for the service and he is so wonderfully helpful and kind. He always takes care More

by Shea R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Feb 05, 2024 -

Toyota of North Austin responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

February 01, 2024

I have reached out to several dealers in my area about the new Land Cruiser. Toyota of North Austin was by far the most responsive to my inquiry. My sales representative Bill was very pleasant to deal wi More

by Luis C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Little
Feb 04, 2024 -

Toyota of North Austin responded

We're delighted to hear that Toyota of North Austin was responsive to your inquiry about the new Land Cruiser. It's great to know that your sales representative, Bill, was pleasant to deal with. We appreciate your interest in the new Land Cruiser and thank you for considering us!

February 01, 2024

Per my experience as a woman, the service folks try to up-sell and ‘ignore’ email specials. The work is done very well, but they do not rinse off car. There are donuts and coffee More

by carenbetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humam Heet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Toyota of North Austin responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter jeaster@toyotaofnorthaustin.com

January 31, 2024

Great team and excellent service. Hunter was great help during the appointment and w any follow up questions. More

by f.v9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Feb 02, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

Check in was efficient and service was provided in a timely manner. Waiting room was comfortable More

by rgptexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Elliot
Feb 02, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 29, 2024

Staffs friendly. Good place to go and buy cars, showing and explaining all options they have. More

by timsinacm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humam Heet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Merchant
Jan 31, 2024 -

Toyota of North Austin responded

Thank you for your positive feedback! We're glad to hear that you had a good experience with our friendly staff and that they provided thorough explanations of all available options. We appreciate your business!

January 29, 2024

Rude, waited for 4 hrs my car was not even touch. Decided to go home without service being done. I hope to find another place to take my car. More

by Maria Navarrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Beckford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager in service department don’t know name
Jan 29, 2024 -

Toyota of North Austin responded

Thank you for your feedback. I apologize that you experienced a long wait and left without service. After reviewing your situation, we want to make things right. I want to offer you a complimentary oil change for your next visit. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

January 29, 2024

Jared my service advisor was awesome He explained everything and filled me in on other things my car needed. He explained how my key fob worked since I had gotten a message about key - low battery M More

by Mpastirik9875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 01, 2024 -

Toyota of North Austin responded

It's fantastic to hear that Jared, your service advisor, provided you with excellent service and took the time to explain everything, including the functions of your key fob. It's also great that Mr. Dominguez in the parts department helped with the key fob batteries and provided additional information. Safe travels!

January 28, 2024

I had an appointment at 4:00 PM and the service adviser - Matthew Storalz told me I had to leave my car over the weekend for an oil and filter change and could not give me a ride. He argued that he did not m More

by r_maddali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Beckford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Stolarz
Jan 29, 2024 -

Toyota of North Austin responded

I apologize that you had a less than satisfactory experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter

...
45
...