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Toyota of North Austin

Austin, TX

4.3
2,169 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,169 reviews

March 08, 2024

They were very attentive to my wants and made sure that the price was well within my range. They kept their promise on replacing the windshield that was cracked. Very courteous and friendly. Really appreci More

by jdjjmjjaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco or Marcus
Mar 13, 2024 -

Toyota of North Austin responded

It's wonderful to hear that the dealership was attentive to your needs, ensured the price was within your range, and kept their promise to replace the cracked windshield. Courteous and friendly service, along with effective communication, makes for a positive and satisfying experience. Safe and happy driving!

March 08, 2024

Had a 7 am appointment for only an oil change. Took 1.5 hours for it, got a text saying my car was ready and no one came to give me my bill. I had to go find a worker, then they had to verify tha More

by djl3485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Mar 12, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com

March 07, 2024

Omg they have the best customer service and Jared such a nice young man. Highly recommend. More

by Betterlife4mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Mar 10, 2024 -

Toyota of North Austin responded

We're thrilled to hear about your positive experience with our customer service, especially with Jared! Thank you for recommending us. We appreciate your support and look forward to serving you again in the future!

March 06, 2024

Super helpful, and even caught things I had no idea that were even wrong with my car More

by marissalara11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared from Service
Mar 10, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 06, 2024

The treatment of the service department, in the last 3 visits it was very bad, I will change dealerships and I hope it is not the same in the others. More

by pahernandezh
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No lo se
Mar 06, 2024 -

Toyota of North Austin responded

I apologize that you were not satisfied with your last visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter

March 05, 2024

Rating based solely on last service experience at dealership. Brought car in under pretense of recall (no info provided on nature of recall). Service tech was snippy when I declined most of the servi More

by bob.gutekunst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter - service rep
Mar 06, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter

March 04, 2024

This has been my best place to go since we own our 2018 Camry. Hospitality is amazing, Casey took care of our car. I know they value their customers over anything else and they really really put quality wo More

by Ramesh, Camry2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 08, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience with Casey. It's fantastic to hear that you've found our hospitality, commitment to quality work, and reasonable repair costs to be outstanding. Customer satisfaction and reliable service are crucial aspects of any automotive experience, and it's great that our dealership has exceeded your expectations. Safe travels with your 2018 Camry, and we appreciate your recommendation!

March 03, 2024

Service center is always a long wait, and always unsatisfactory customer service. I’ve been coming here for 3 years since I bought both of my trucks new and I always dread it. Parts department also More

by John
Recommend Dealer
No
Employees Worked With
Service dept
Mar 05, 2024 -

Toyota of North Austin responded

I apologize that you were unhappy with your visit. Can you please contact me so I can look into your experience? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josephine Easter, Service Customer Relations

March 03, 2024

Very helpful sales staff, manager, and loan officers. Got me through the process as efficiently as possible. Excellent purchase. Just what I was looking for. More

by StevenCamry
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Padilla, floor manager, first finance associate, Travis Smith, Mirt Medina
Mar 08, 2024 -

Toyota of North Austin responded

We appreciate your feedback! It's great to hear that our sales staff, manager, and loan officers were very helpful and that you had an excellent purchase experience. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels in your new vehicle!

March 02, 2024

Un familiar lo lleve a comprar un carro, me atendio Victor Sarmiento nos atendió muy bien y estamos muy agradecidos por sus amable atención, realmente los recomiendo ampliamente es muy dedicado a sus More

by mig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Sarmiento
Mar 07, 2024 -

Toyota of North Austin responded

¡Nos alegra saber que su familiar tuvo una experiencia positiva al comprar un automóvil en nuestro concesionario! Agradecemos sus amables palabras hacia Víctor y su dedicación profesional. Estamos aquí para brindar un excelente servicio. ¡Gracias por recomendar altamente nuestro concesionario y por confiar en nosotros!

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