Back

Toyota of North Austin

Austin, TX

4.3
2,169 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 2,169 reviews

March 14, 2024

Service man Rafael was easy to work with and answered all my questions and car was ready quickly. More

by Wsm77833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael in service department
Mar 16, 2024 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Rafael provided easy assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Awful experience. I’ll never go back. No personal touch to communicating problems. No feeling of being cared for. Why bring my car to the dealer and pay dealer prices More

by Thomaswilkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Mar 18, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

March 13, 2024

Yadir provided me with excellent service on my 2020 Toyota Tacoma truck, giving me maintenance, paint protection, extra key and oil change. Thank You More

by Yesenia Elizondo
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Mar 15, 2024 -

Toyota of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Yadira provided you with excellent service for your 2020 Toyota Tacoma, including maintenance, paint protection, an extra key, and an oil change. Providing comprehensive service and ensuring customer satisfaction is our priority, and we're glad Yadira delivered on that. We'll be sure to pass along your appreciation to her. Thank you for choosing us, and we look forward to serving you again!

March 12, 2024

Bought from Joe last year and was super satisfied with the customer service. Recently I contacted him again and inquired about the 2024 Camry and immediately wanted to trade in my current vehicle. Had an More

by ElishaV04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Toyota of North Austin responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Joe provided you with excellent customer service both last year and recently when you inquired about the 2024 Camry. It's wonderful that Joe facilitated a smooth and quick trade-in process, ensuring that all your needs and wants were met. We're glad he continued to follow up and answer any questions you had, providing simple and honest service throughout. We truly appreciate your recommendation and are delighted that you're satisfied with your new car. Thank you for choosing Alamo Joe, and we look forward to serving you again!

March 12, 2024

Joey Is the best and knows his stuff when it comes to the customer needs and wants I will always be a loyal customer. Great job Joey keep up the outstanding customer service. More

by eayala234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Toyota of North Austin responded

Thank you for your kind words! We're thrilled to hear that Joey provided you with outstanding customer service and exceeded your expectations. Providing excellent service tailored to our customers' needs is our priority, and we're glad Joey delivered on that. We'll be sure to pass along your appreciation to him. Thank you for being a loyal customer, and we look forward to serving you again!

March 12, 2024

Came to get a car for my son and Joe made the experience so easy. Walked out with a brand new Corolla. Always happy with his service. He explained in detail all the ins and outs of the car! More

by drvaldez79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Toyota of North Austin responded

Thank you for sharing your experience! We're thrilled to hear that Joe made the car-buying experience easy for you and that you walked out with a brand-new Corolla. It's fantastic that you're always happy with his service and that he took the time to explain all the ins and outs of the car. We'll be sure to pass along your appreciation to Joe. Thank you for choosing us, and we look forward to serving you again!

March 09, 2024

I've been visiting this location for years, I appreciate the excellent customer service and maintenance services I receive. Thank you Toyota North, Austin. More

by Nmtz
Recommend Dealer
Yes
Employees Worked With
Deborah
Mar 13, 2024 -

Toyota of North Austin responded

We're thrilled to hear that you've been a customer for years and appreciate the excellent customer service and maintenance services provided by Toyota of North Austin. Thank you for your loyalty, and safe travels!

March 09, 2024

I was impressed with the professional service of the technician Alex and the customer sevive provided by the advisor, Jared. They both exhibited top-notch profesionalism and super customer service while More

by ibrola5
Recommend Dealer
Yes
Employees Worked With
Jared and Alex
Mar 13, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience at Toyota of North Austin! We're glad to hear that Alex and Jared provided excellent service in addressing and fixing your Toyota Corolla's issues. Safe travels!

March 09, 2024

The service was a long wait. I was not receiving updates on my phone. I just needed an oil change and they said it would take one to two hours. More

by becca13leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly Albiter-casas
Mar 26, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter

March 08, 2024

Arrived promptly for my appointment at 1. Checked in and let them know I would be waiting for my car to be serviced. As I was only getting a tire rotation, oil change, and alignment. At the 3 More

by addypruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with any of the above listed
Mar 12, 2024 -

Toyota of North Austin responded

Thank you for bringing this to my attention. I apologize that your visit was not a 5-star experience. I would like an opportunity to fix this and to earn your business, please contact me at 512-323-1355. I look forward to speaking with you. Josie Easter

...
40
...