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Toyota of North Austin

Austin, TX

4.3
2,169 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,169 reviews

March 28, 2024

Made an appointment for an oil change at 11:45, the oil change took over 4 hours to complete. That is a ridiculous amount of time, what is the point of an appointment then? I will not be back. More

by galimartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure
Apr 04, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024 -

Toyota of North Austin responded

Thank you for bringing this to my attention. I apologize that your recent visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me at 512-323-1355. I look forward to speaking with you. Josie Easter jeaster@toyotaofnorthaustin.com

March 28, 2024

Quick and easy to get my service done and get on down the road. Fast and hassle free More

by Lilsippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Smith
Apr 04, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a quick and easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

You guys are an awesome team love it the services and support. Love the loaner car that you guys provided More

by Gabriel.lugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Apr 03, 2024 -

Toyota of North Austin responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that you appreciated the loaner car we provided.

March 25, 2024

The folks at the dealership were very negotiable and made an offer we couldn’t refuse! More

by peterswia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humam Heet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Mar 27, 2024 -

Toyota of North Austin responded

We're glad to hear that you found our team negotiable and our offer appealing. Thank you for choosing us!

March 25, 2024

Josh White is by far the best salesman I’ve ever encountered. Will be back! More

by Shari Silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh White
Mar 27, 2024 -

Toyota of North Austin responded

We're thrilled to hear that Josh provided you with an excellent experience! We look forward to welcoming you back to our dealership in the future. Thank you for sharing your feedback!

March 24, 2024

Dealership good service but missing deliver the multipoint inspection report. When I asked the report, the attendant don't know what I'm talking about. After check the system, I was informed the me More

by leandro.bertolla
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mileydi
Mar 26, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024 -

Toyota of North Austin responded

Thank you for bringing this to my attention. I would like an opportunity to fix this, please contact me at 512-323-1355 I look forward to speaking with you. Josie Easter

March 23, 2024

It was good but too much take time I just go to oill chang if this problem fix will very good More

by abidmehmood
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hieu Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
YK Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Buantello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Piche
4.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hardy
Mar 28, 2024 -

Toyota of North Austin responded

Thank you for your feedback. We apologize for any inconvenience caused by the wait time. ! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 22, 2024

I love dealing with the dealership, rather than dealing with any of the quick lube places 🤗❤️ More

by lindashelby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Mar 22, 2024 -

Toyota of North Austin responded

That's great to hear! We're glad to be your preferred choice for automotive service. We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hieu Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
YK Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humam Heet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Piche
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hardy
Mar 22, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Good experience with Jarred in service- he was having a super busy day but made a big effort to make sure everything was taken care of for my Rav4! Appreciate his attention to detail. EC More

by Ecar07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred jones
Mar 22, 2024 -

Toyota of North Austin responded

That's wonderful to hear! Jarred's dedication to providing excellent service, even during busy times, is commendable. We're glad he could take care of everything for your Rav4 and that you appreciated his attention to detail. Safe travels in your Rav4!

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