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Toyota of North Austin

Austin, TX

4.3
2,169 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,169 reviews

May 02, 2024

Do you have quality control reps. Second time I take my car gol oil change service, rotation of tires and there is not enough oil in the car. More

by alita2472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 07, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your oil change. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com

May 02, 2024

Extremely courteous staff who went out of their way to help me find the vehicle that I wanted. More

by asterix_reaper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Merchant
May 05, 2024 -

Toyota of North Austin responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 30, 2024

I brought my 4Runner in for an alignment. Toyota wasn’t able to get the caster in spec. My truck has a 1.5 inch lift so it should t be hard to achieve. The before after adjustment was almost More

by Jsleigh81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, alignment shop
May 02, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 16, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your alignment. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com.

April 30, 2024

Should be made more clear where to wait while service is completed. I waited unnecessarily for twenty minutes after receiving text car ready for pickup. I was told to wait, but not clear where to wait. More

by luis.cuellar.phd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 07, 2024 -

Toyota of North Austin responded

Thank you for your feedback about this issue because that should not have happened that way. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter jeaster@toyotaofnorthaustin.com

April 30, 2024

Poor customer service, lock of communication, long wait times for a return call (1 to 2 days or more) or not at all, sales staff unprofessional, Buying online is a scam AF, lack of resolution, F*** i can g More

by diosadib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Garcia
May 03, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 12, 2024 -

Toyota of North Austin responded

I apologize that you were unhappy with your last visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jsalazar@toyotaofnorthaustin.com. Jasmin Salazar

April 29, 2024

Gilberto Jaimes is a great guy and will work with you for the best deal and service! Go see him when you are at the Pre-Owned Toyota dealer in North Austin. More

by thezanders2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilberto Jaimes
May 02, 2024 -

Toyota of North Austin responded

It's great to hear about your positive experience with Gilberto at Toyota of North Austin! He is a great person to work with for the best deal and service. Enjoy your new Toyota!

April 27, 2024

Great customer service! for now on,I will take my car to your dealership,recommend to anyone.Thanks, More

by jmkumana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Apr 30, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Muy mala ,me demore 3:45 horas para un simple cambio de aceite, demasiado mala More

by ernesto.hernandez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
Apr 28, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 26, 2024 -

Toyota of North Austin responded

Mis disculpas por esta demora en la respuesta, pero le agradezco que se haya tomado el tiempo de informarme sobre su experiencia de ventas. Lamento profundamente cualquier inconveniente que haya podido encontrar y me gustaría enmendarlo para recuperar su confianza como cliente valioso para cualquier servicio futuro. Comuníquese conmigo utilizando la información de contacto proporcionada. Gracias por sus comentarios y espero tener la oportunidad de comprender más sobre lo que sucedió durante su experiencia. Josie Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

April 24, 2024

They explain everything, make the experience really easy (from opting out/in to suggestions, picking up the vehicle, etc). More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 25, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Every time I’ve gone for something, my advisor Jared makes sure everything is taken care of and provides the best options for our family as we depend on our vehicle. More

by Mr.palacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Apr 25, 2024 -

Toyota of North Austin responded

It's great to hear that Jared has consistently provided excellent service and the best options for your family's vehicle needs. Thank you for choosing us!

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