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Toyota of North Austin

Austin, TX

4.2
2,329 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,329 reviews

October 16, 2024

I had a really good experience buying my Toyota Tundra Platinum. Joe Buantello made the process easy and didn’t pressure me at all, which I appreciated. Even dealing with the finance guy Ramiro went smoot More

by Hector
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Ferriol
Oct 19, 2024 -

Toyota of North Austin responded

Hi Hector, thank you for taking the time to leave a review for us at Toyota of North Austin. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

I have map failures in the entertainment system of my 2022 RAV4 LE, due to lack of software update and I could not solve it since it was an extra charge of $ 200 to check what the problem was and unfortu More

by Pablo tello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mileydi
Oct 17, 2024 -

Toyota of North Austin responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at jeaster@toyotaofnorthaustin.com so we may assist you in moving forward towards a resolution.

October 15, 2024

I have problems with the maps on my entertainment system due to a lack of software update and for Toyota to fix it they were charging me $200, something that in my opinion is very expensive (a better screen More

by Pablo tello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mileydi
Oct 17, 2024 -

Toyota of North Austin responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at jeaster@toyotaofnorthaustin.com so we can work towards a resolution.

October 15, 2024

Joe was super prompt and helpful with my visit. He was ready to help with a smile and made my experience smooth, comfortable, and convenient. I’ll definitely be returning! More

by Hannah Schnackel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Toyota of North Austin responded

Hi Hannah, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Thank you, and have a fantastic day!

October 15, 2024

My wife brought in the car at the scheduled time and the assigned service advisor was Rafael. Rafael demanded to see the paper copy of the insurance even though my wife tried to explain to him that the insu More

by barlas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Montalvo
Oct 19, 2024 -

Toyota of North Austin responded

barlas, Thank you for your feedback. Please know that the level of customer service you describe is not in line with our standards of care and we take your concerns very seriously. We strive to offer each one of our clients a five-star experience. To clarify, we do require proof of insurance for state inspections and digital versions are accepted if they can be emailed to us. This is so that we can print it out and attach it to your inspection documents. I'm sorry if this was not clear at the time of service. Please reach out to me directly at joserodriguez@toyotaofnorthaustin.com if there is anything else that we could do for you Angel Rodgriguez Service Manager

October 14, 2024

Omar, is always helpful every time I take my truck for service helps and gives me good advise on any repairs needed on my vehicle More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of North Austin responded

Hello Jose, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Sergio was awesome! ! He took care of everything and kept me informed on the progress of my car More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of North Austin responded

Hello Justin, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Before a day my car never my car led negavetion restart too much Before never and look like water not fill and my break side carpet inside removed 🙃 please fix my things no charges. Thanks More

by Muhammad farooq khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny De La Rosa, Arielle Contreras, Martin Rico
Oct 14, 2024 -

Muhammad farooq khan responded

😔

October 12, 2024

Muy amable Sergio me ayudó a resolver el problema de mi carro y contestar mis dudas muy eficientemente More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Toyota of North Austin responded

Hola Eva, gracias; ¡Apreciamos sus comentarios! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

October 11, 2024

Excellent service from Sergio and his entire team It was a pleasure to visit you. More

by Panthersdoortrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Toyota of North Austin responded

Hello Panthersdoortrim, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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