Toyota of North Austin

Steven Benthall at Charles Maund Toyota rocks!!! I had already done some research on cars and needed to go out for test drives of my top 3 choices. First reason I picked Charles Maund was because th I had already done some research on cars and needed to go out for test drives of my top 3 choices. First reason I picked Charles Maund was because they had the largest on-lot inventory of cars I wanted to see (I am a person who needs to see the actual car in the exterior/interior colors & features...I can't just decide by pictures). And I happened to do this test driving on one of the rainiest days this year. Steven Benthall courteously listened to my needs and diligently hunted in the rain and trudged continually thru puddles and mud to bring up SO MANY cars for me to see! He patiently waited, holding umbrellas, for me to inspect, take pics, climb in and out of cars and do test drives in the rain. He discussed lots of technical specs & features on the cars. I did not get this kind of dedicated service at the other 2 dealerships I went to that rainy day. When I finished all that, I told him I'd need to bring my husband in on another day. I really appreciated that Steven did not try to pressure me to make a decision or do any deal negotiating that day. He graciously set us an appointment on the day I needed, he texted me that morning to ask which cars I wanted him to pull up and have ready, and he was indeed ready with everything when we got there. Even after all that, we asked him search the Toyota database for any other cars configured in the colors and features we wanted so we could feel sure of our final choice. We decided on a car he had on the lot and we negotiated a very good deal with him for it that beat all other dealer-negotiated prices we had received. We bought it & drove it home that day. He has already given me a lot of follow-up information (PDF of manual, web links to how-to videos and info for the car, phone apps for the car, etc...) It was a real pleasure working with Steven!!! His service was phenomenal in all areas of his job! Regarding the Charles Maund website: it was THE most helpful website compared to all other Toyota dealers. It offered the most detailed information on cars and their real-time availability and was instrumental to me in doing my research. More

Hieu Nguyen and Charles Maund were fantastic!! Hieu Nguyen was my sales person for the 4Runner that I purchased from Charles Maund. He was fantastic. I conducted a very thorough search and used a c Hieu Nguyen was my sales person for the 4Runner that I purchased from Charles Maund. He was fantastic. I conducted a very thorough search and used a combination of True Car and KBB to determine the price I was willing to pay for my new 4Runner. I then sent emails to dealerships in Austin , Dallas and Houston and Charles Maund and Hieu came back with the lowest price. He located a 4Runner that met my exact criteria and handled the transaction with great patience. I would definitely recommend Hieu to anyone interested in buying a Toyota. More

Back Buying from Charles Maund and It Feels Good!!! I have purchased 9 different Toyotas over the years and currently own 5. Several of those purchases were from Charles Maund until a poor experience j I have purchased 9 different Toyotas over the years and currently own 5. Several of those purchases were from Charles Maund until a poor experience just over a year ago. I continued to use their stellar Service Department for all my Toyotas but the last 2 were not purchased from Charles Maund. I gave them another shot this weekend and Chris (Barton) Reed made it worth my while. I got a nice deal but more importantly, he provided full information and didn't say one thing that he later had to rescind or amend. He stood by everything he quoted and delivered a very fine 2016 Toyota Tundra CrewMax. I have another Toyota to replace in the next 6 to 9 months and I will definitely be going back to Charles Maund. More

I love my new Camry! I bought my first new car, a 2016 Camry, during the Mother's Day sale. It was a good experience thanks to my sales consultant, Lance Howle. I absolute I bought my first new car, a 2016 Camry, during the Mother's Day sale. It was a good experience thanks to my sales consultant, Lance Howle. I absolutely love my new Camry! More

First Time Toyota Buyer I went in to Charles Maund on a recommendation from a friend. I love the new Prius but my budget wouldn't allow so I purchased a Scion iA, got it for I went in to Charles Maund on a recommendation from a friend. I love the new Prius but my budget wouldn't allow so I purchased a Scion iA, got it for the price I wanted and HASSEL FREE. My salesman Y Lee was great, and the management team as well. thank you, Melody Cass More

Great experience I recently purchased my first Toyota, and Y Lee at Charles Maund Toyota was a big part in making the experience a very positive one. He was very knowl I recently purchased my first Toyota, and Y Lee at Charles Maund Toyota was a big part in making the experience a very positive one. He was very knowledgeable about the vehicle itself (a RAV4), Toyotas in general, and provided me with great customer service. The entire sales process went very smoothly, and I am very happy in my decision to buy a Toyota at Charles Maund. I was glad to have had Y Lee as my sales specialist, and I'd be happy to buy a car again from him in the future or to recommend him to others. More

Experience purchasing 4-Runner I enjoyed the experience Lee was very helpful I enjoyed working with him. He did an excellent job to meet our needs. He also did an excellent job go I enjoyed the experience Lee was very helpful I enjoyed working with him. He did an excellent job to meet our needs. He also did an excellent job going over everything. I will try to purchase my next car from him More

Toyota Prius 2016 with Alloy Wheels Charles Maund Toyota proved to be aggressively competitive at matching prices. I started out with truecar pricing, which was quickly out matched by v Charles Maund Toyota proved to be aggressively competitive at matching prices. I started out with truecar pricing, which was quickly out matched by various dealers. Charles Maund Toyota kept up patiently. Y.Lee was patient in identifying the exact color and interior style that I wanted, and he went out of the way in finding the best car that matched my requirements, included free mats, cargo net, and Tint. YLEE also spent a good amount of time to help negotiate the price of alloy wheels and installation, together with help from Dave walker. Y Lee meticulously explained the various features of the car and he also gave me a ride to pick up my car. Overall I did feel the folks I dealt with were sincere & dependable, pending the alloy wheel and installation all other commitments were honored. More

VERY GOOD EXPERIENCE!!!!!! I went into Charles Maund Toyota looking for a new truck. My salesman Kieth Schwartz was awesome!! He was able to figure out exactly what I was lookin I went into Charles Maund Toyota looking for a new truck. My salesman Kieth Schwartz was awesome!! He was able to figure out exactly what I was looking for in a new truck and also got me way more than expected with my trade in. I highly recommend Charles Maund Toyota, the sales team and everyone else made purchasing a new vehicle a really good experience. Thanks again to Kieth Schwartz for all his help!! I will definitely be returning. More

great Hieu Nguyen he's very enthusiastic help, I am very satisfied with the service,detailed instructions, the maximum deserved point for him Great Service Hieu Nguyen he's very enthusiastic help, I am very satisfied with the service,detailed instructions, the maximum deserved point for him Great Service , Thanks More