Toyota of North Austin

Helpful and Friendly Salesman Y. Lee was so good at helping, consulting my friend and I about buying a car at Charles Maund Toyota. He talked to us in a very friendly way that us h Y. Lee was so good at helping, consulting my friend and I about buying a car at Charles Maund Toyota. He talked to us in a very friendly way that us happy to buy a car there. He was also take care his customers, gave us good advice. More

Waste of Time They said they are the best dealership in Texas however they wasted my time! We drove and hour to purchase a car we had agreed on over the phone and w They said they are the best dealership in Texas however they wasted my time! We drove and hour to purchase a car we had agreed on over the phone and when I got there it was not what we agreed on and the manager pretty much would not work with us and basically told us to pack sand. Good thing because we bought my dream car somewhere else and it was exactly what I wanted for a great price and they were extremely helpful and nice unlike the manager at Charles Maud! More

Friendly Salesman! Y. Lee was so friendly and helpful for me to choose my car. He explained clearly about each cars features and also he was able to give you a number th Y. Lee was so friendly and helpful for me to choose my car. He explained clearly about each cars features and also he was able to give you a number that you can't reject the deal. More

Great dealer Y.Lee was really helpful for us to make a decision. He explained the differences and similarities of two cars we were considering about. He made a fol Y.Lee was really helpful for us to make a decision. He explained the differences and similarities of two cars we were considering about. He made a follow up phone call to answer the question we had, and above all, gave us a great deal!! More

Rude, Arrogant, Condesending and non Cooperative I found the service center representative who assisted me to be very rude, he seemed very unhappy to be at his job, did not even greet me when he came I found the service center representative who assisted me to be very rude, he seemed very unhappy to be at his job, did not even greet me when he came up. He was absolutely not willing to listen to what I had to say. I have a noise from the steering wheel area when the car went over bumps or had road vibrations, The service center claims this is result of the toyota prius build and is the noise caused from vibrations from the engine rev. its clearly the result of vibrations on the road, and something being a bit loose on the steering wheel setup. Adjusting the steering wheel, reduces the noise. When I tried to explain this, KP was super condescending and became aggressive almost to the extend of bulling, I have found everyone else at this dealership to be extremely polite and friendly, including the staff who delivered my vehicle. More

Good Salesman! Y Lee was a knowledgeable dealer. He was so nice to us. We will come back to see him for another visit in the future. Y Lee was a knowledgeable dealer. He was so nice to us. We will come back to see him for another visit in the future. More

"Phenomenal Service" Arthur Barlowe is AWESOME sauce at his craft!!! Arthur was very knowledge and pleasant at getting me into my dream car of IS 250 Lexus. I had been sh Arthur Barlowe is AWESOME sauce at his craft!!! Arthur was very knowledge and pleasant at getting me into my dream car of IS 250 Lexus. I had been shopping for a couple of month for my perfect car therefore, I shared with Arthur exactly what I was looking and finally got the call to come test drive the car of my dreams. Needless to say I not only test drove but I purchased my ride HASSLE free. Arthur is one of the best car salesman I've come across. Mr. Barlowe and the management team at Charles Maund Toyota are GOLDEN!!! More

Awesomness WONDERFUL service given!! Arthur Barlowe is heaven sent! I was truly amazed, and highly surprised to be approved, not only because of my credit, but WONDERFUL service given!! Arthur Barlowe is heaven sent! I was truly amazed, and highly surprised to be approved, not only because of my credit, but also because I was able to get the car I really wanted. NO HASSLE!!! Arthur and the management team at Toyota are outstandingly awesome!!! I would recommend any and everyone in need of a reliable vehicle. More

It was really good It was a pleasant buy We bought the Highlander 2016. and my english is not good so Mr. Hieu is the one who help us It was a pleasant buy We bought the Highlander 2016. and my english is not good so Mr. Hieu is the one who help us More

Patient and Excellent sales Daniel Alcon in sales was extremely patient, personable, and willing to take the time to explain and answer our questions. We worked with him over thr Daniel Alcon in sales was extremely patient, personable, and willing to take the time to explain and answer our questions. We worked with him over three days and he was consistently exceptional. More