Toyota of North Austin

Impressed When I made my decision to buy my first new Toyota, I chose the Tacoma TRD Pro. After discovering that the only way to get one is to order it from a d When I made my decision to buy my first new Toyota, I chose the Tacoma TRD Pro. After discovering that the only way to get one is to order it from a dealer, I was contacted by Melia Bingham. After reading several of the reviews on the internet, I really wanted to see what a Tacoma TRD Pro looked like in the flesh. Melia was able to arrange for me to come by the dealership and check out one of the other employees TRD Pro. That simple act went a long way to sell me on placing an order that day with Melia for my own TRD Pro. Sold. Now, hurry up and wait for 90-120 days. That was the worst part of my entire experience but I knew it was worth it. Melia passed along updates as she could. I was expecting to get my Taco Pro the last week of November but instead, got a call from Melia a week early. She explained that someone ordered the same truck and backed out so if I wanted to come get it, it was mine. So, excitedly, I drove over to the dealership and went for a test drive. From start to finish, I think the whole transaction took a little over 3 hours which in my opinion is pretty fast. The entire time, I never felt that Melia or Brandon, my finance guy, were trying to pull one of those infamous car salesmen slide-of-hands that you read about all over the internet. Everything was on the up-and-up and I drove away feeling no stress and was therefore able to enjoy my new truck. I would highly recommend to my friends and co-workers to ask for Melia when they need a new vehicle. Very impressed, indeed. Thank you Melia and a special 'shout out' to Brandon for keeping it real. More

Great deal, great experience! Joe Buantello was my dealer. I requested a quote for a 2017 Tacoma online and he emailed me the next morning with an offer that was $500 less than inv Joe Buantello was my dealer. I requested a quote for a 2017 Tacoma online and he emailed me the next morning with an offer that was $500 less than invoice. I made an appointment to drop by after work and he had the truck pulled up front of the dealership so we could take a look at it while my current car was being appraised. The appraisal came back lower than I expected but I was able to negotiate it $1500 higher without much trouble. Once I was through finance, it was already 2 hours past closing, then I had to clean out my car. They didn't try to rush me by any means. Overall, I'm very satisfied with my experience and the patience of Joe and Brandon for staying so late. More

A Great car from Great People I went to Charles Maund Toyota to trade in a car I kept sinking money into for repairs that wasn’t worth it anymore. I knew what I wanted right away. I went to Charles Maund Toyota to trade in a car I kept sinking money into for repairs that wasn’t worth it anymore. I knew what I wanted right away. Toyotas are affordable and the maintenance is highly affordable over time. I didn’t know the model I wanted but I knew the maker I wanted. YK Lee showed me the cars and broke down the prices and capabilities of each car so I understood the car that fit me right away. They gave me a great warranty and upkeep package that is cheaper than the repairs I was making on my old car yearly. It was a great decision and I had good guidance from YK Lee. More

Great Service Had no idea that when I brought my car in for an inspection, that I would end up deciding to purchase another car, but when the cost for repairs total Had no idea that when I brought my car in for an inspection, that I would end up deciding to purchase another car, but when the cost for repairs totalled more than we wanted to pay, Prinze helped us find the perfect used car for me. I love Toyotas. Prinze went above and beyond to make sure my "Surprise" car purchasing experience was a surprisingly easy experience. He went out of his way to make my husband and me comfortable with this surprise purchase. I would highly recommend Prinze and Marvin to help anyone purchase the car they came in to purchase or to help with the surprise purchase. More

Purchased a new car Hieu and Peter made it very easily on me, first time purchasing a car. Very understandable, very calm, made the process way easier on me and went thro Hieu and Peter made it very easily on me, first time purchasing a car. Very understandable, very calm, made the process way easier on me and went through the steps slowly, also showed me all the specs in the car that I have purchased. More

IT was good! Our sales guy, Jerry was really friendly and made the whole experience move smoothly. Love my new car and appreciate his help. Paper work took a while Our sales guy, Jerry was really friendly and made the whole experience move smoothly. Love my new car and appreciate his help. Paper work took a while but it was worth it. More

Exceptional service! Angel, our service advisor provides exceptional guidance when our vehicle needs scheduled service maintenance. Angel is honest and takes the time to Angel, our service advisor provides exceptional guidance when our vehicle needs scheduled service maintenance. Angel is honest and takes the time to explain the service needed using common language that is easy to understand. More