Toyota of North Austin

Worst car experience Joel arce is a good car salesman but he has a bad work ethic. It was a bad experience overall. Car buying should not be this way. When your talking to Joel arce is a good car salesman but he has a bad work ethic. It was a bad experience overall. Car buying should not be this way. When your talking to him, he's on the phone or cursing in Spanish at another companion. Never going to charles Maud again. More

Great Service! My salesman, Jerry Gardner, attended to my request and need.. I appreciate the time and effort in making my car buying experience a pleasant one! My salesman, Jerry Gardner, attended to my request and need.. I appreciate the time and effort in making my car buying experience a pleasant one! More

great sales people make the buy effortless Salesperson was very helpful, very informed about the cars. The salesperson helped me get the car I wanted and a deal!!! The financial officer was fan Salesperson was very helpful, very informed about the cars. The salesperson helped me get the car I wanted and a deal!!! The financial officer was fantastic too, he gave us some sound financial insight on car loans. More

Another great experience Our family is growing so we returned to see Sergio at Charles Maund and once again had a great experience. Very helpful in getting us into a more appr Our family is growing so we returned to see Sergio at Charles Maund and once again had a great experience. Very helpful in getting us into a more appropriate car. Thanks Sergio! More

Bought 2 cars here in 2 weeks and will come back Most people dread the sale reps at dealership, bit I had it easy at Charles Maund. I came in there telling them exactly what I wanted since i already Most people dread the sale reps at dealership, bit I had it easy at Charles Maund. I came in there telling them exactly what I wanted since i already did my research. Our sale rep, Hieu, took out the time and walked us through a couple of car models. There were 2 things I appreciated a lot with Hieu. He was patient enough to teach my 2 parents how to use all the technologies in the car. I tried to teach them how to use a smart phone before and it took forever for them to learn the basic functions. The other thing I appreciated was Hieu put in all the available discounts when he gave us a price. He knew exactly how much his boss is willing to sell for and how much we're willing to pay. He came very close to my asking price. My friends had to do their own negotiation and it took them hours. Overall, I like this dealership: close to home, awesome services, and of course I love the discounts too. More

Highly recommend Mr. Lee Right next day I arrived in austin, I needed a car to start work. Toyota was the great maker with reasonable price, great service and function. Mr. Y Right next day I arrived in austin, I needed a car to start work. Toyota was the great maker with reasonable price, great service and function. Mr. Y Lee helped me to have a nice deal. His service with documsnt prepration was very prompt and professional. Besides, the final leasing price was very low than I expected. More

Stress free experience My sales person Kevin Holder was friendly and easy to work with. My least stressful car buying experience other than when I bought my Tesla. I shall My sales person Kevin Holder was friendly and easy to work with. My least stressful car buying experience other than when I bought my Tesla. I shall definitely recommend Charles Maund Toyota. More

Malia Bingham is the reason you received my business Upon looking for a vehicle to purchase, I was pre-approved through USAA. As a current active duty Soldier, I was quite impressed with Malia Bingham's Upon looking for a vehicle to purchase, I was pre-approved through USAA. As a current active duty Soldier, I was quite impressed with Malia Bingham's professional email to me. I was received with respect at the dealership upon meeting her and she allowed me to make my own decisions without being demeaning or condescending. I appreciate her kindness and willingness to work with me on getting into a vehicle within my budget due to changes in my family life when I was given custody of my three grandchildren. I will recommend Malia Bingham and brag about her professional customer service to everyone I know and meet. More

Move into a bigger space Had a great experience working with Mr. Lee. He knew the product well, was very professional and kept it light and humorous. He worked very hard to ea Had a great experience working with Mr. Lee. He knew the product well, was very professional and kept it light and humorous. He worked very hard to earn my business. I would recommend anyone wanting to buy from Charles Maund Toyota to ask for Mr. Lee. After I made the decision to purchase the paper-work got done fairly rapidly. The dealership is definitely space constrained. The parking lot is tight. There is not enough space in the show-room for the traffic that comes through or to place all their products. The competitors have baristas and snack bars, and at CMT even the water bottles seems to be under lock and key. More